We stayed at the Opera Hotel from 09/21/2007 to 09/26/2007. First the good stuff...The room was beautiful and very roomy by European Standards. It was well appointed with modern decor. The pillows and bed are some of the most comfortable I have ever felt in all my hotel stays. The maid and service staff was fantastic. Now the bad...Our big complaint is that the air conditioning was broken our entire stay. We were continually promised that it would be fixed the next day, or at the very least we would be moved to a room off the main street. The temperature in the room quickly reached the mid 80's with the window closed, and with it the window open the traffic noise from Via Nationale was extremely loud. It made sleeping very difficult for our entire stay. I wish they would have told us from the beginning that we could not be moved and it would not be fixed so we could atleast have tried to find different lodgings. The other big issue was with the mold/mildew in the bathroom. There was no ventilation and the beautiful marble shower looked like it was never sealed. You could see black mildew spots actually on the marble and it was all over the place in the seams and grout. It was sooo bad that when you shut the door to the bathroom for any period of time you were hit with a wall of stench upon entering again. If you suffer from mold/mildew allergies, avoid room 201. The maid staff was great, this was beyond there control and really a construction issue that needs renovation.
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