my boyfriend stumbled upon the portrait suites while we were shopping on via condotti and we went in to check it out and was immediately blown away. (we were staying at la posta vecchia in lazio which is another great hotel but that's another story) anyway, we decided to move there and had a truly great experience. the staff are all so friendly and helpful and the roof top garden is exceptional. the property is superbly furnished and really feels like home away from home. the location is superb needless to say...the best among the lugarno hotels

If you are looking for a great contemporary hotel in Rome, with personalized service, then look no further!

Travelled to Rome in September for a long weekend. As always, tried to find an excellent hotel that is contemporary, central location and overall just great, without any flashy paintings, wanna be gold detailing or chandelliers.

Being a picky traveller that has been quite a few places, looked at many many hotels in Rome, found it hard to find a good hotel that met my standards, drawing comparisons to other design/boutique hotels in other large cities.

Then stumbled on to Portrait Suites and although somewhat expensive (all hotels in Rome seem expensive...), did not regret this choice for one second.

The room had a very good size, we had our own balcony (next to the Penthouse suite, only a limited amount of rooms seem to have one). Bathroom was nice, contemporary design, nothing too flashy, just the way it should be, separate shower/bath tub.

Location is fantastic, a small side street to Via Condotti, we had a view over the Spanish Steps from the room (200 meters away), with walking distance to lots of good restaurants.

What really sets this hotel apart is two things:

1) Personal service. I have never experienced such personal service, the staff took a personal interest in you and could spend hours finding the right restaurant (at last, we made up our mind ;-)). I have stayed at various 4/5 star properties and albeit service in general is good and can be overwhelming in some places, I really felt that this service was more personal and not just service as a concept.

2) This has to do with #1, but since the hotel is small with a limited amount of rooms, it feels very very cozy and again, that personal detail to everything.

I would not hesitate coming back and will also recommend this to anyone going to Rome.

We recently returned from 3 nights at the Portrait Suites. It was the most expensive hotel we've ever stayed at but well worth the cost. We arrived in the morning and were delighted to learn that our room was not only ready but that we were upgraded to a suite. The room was fantastic - spacious and well appointed. Although there was no view from our room, we enjoyed the roof top terrace which had an amazing view. In addition to the quality of the room, we found the staff to be exceptionally friendly and helpful. The staff helped us book private tours of Rome and the Vatican. The private tours were worth every penny. I would definitely stay at the Portrait Suites again. Lastly, the location can't be beat - just a block away from the Spanish steps.

If you like hotels that have the feel of a private residence, this is the place for you in Rome. The Portrait Suites consist of 15 rooms (three per floor). Their entrance that does not draw attention, and there is no reception desk. After having been greeted at the door, you will be welcomed in a private lounge on the first floor. One literally feels at home there.

The small size of this hotel also means that there is no restaurant. In my view, this is okay, since there are so many great places to eat all around. There are also no pool and no spa, but some rooms are equipped with a private sauna and a mini-gym (which in my view is much better).

The location is great (especially if you like shopping: Ferragamo, Gucci, Prada, and all the others are within immediate reach) and very central (two minutes from the Spanish Steps), and there is a fantastic rooftop terrace with a unique view over all Rome.

Only one negative point should be noted: soundproofing of the rooms could be significantly better.