We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Portrait Suites, best hotel in Rome?” 5 of 5 stars
Review of Portrait Roma

Save Saved
You added Portrait Roma to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Portrait Roma
5.0 of 5 Hotel   |   Via Bocca di Leone, 23, 00187 Rome, Italy (Formerly Portrait Suites) (Campo Marzio)   |  
Hotel amenities
Ranked #3 of 1,267 hotels in Rome
Bangkok, Thailand
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Fantastic Portrait Suites, best hotel in Rome?”
5 of 5 stars Reviewed October 28, 2008

If you are looking for a great contemporary hotel in Rome, with personalized service, then look no further!

Travelled to Rome in September for a long weekend. As always, tried to find an excellent hotel that is contemporary, central location and overall just great, without any flashy paintings, wanna be gold detailing or chandelliers.

Being a picky traveller that has been quite a few places, looked at many many hotels in Rome, found it hard to find a good hotel that met my standards, drawing comparisons to other design/boutique hotels in other large cities.

Then stumbled on to Portrait Suites and although somewhat expensive (all hotels in Rome seem expensive...), did not regret this choice for one second.

The room had a very good size, we had our own balcony (next to the Penthouse suite, only a limited amount of rooms seem to have one). Bathroom was nice, contemporary design, nothing too flashy, just the way it should be, separate shower/bath tub.

Location is fantastic, a small side street to Via Condotti, we had a view over the Spanish Steps from the room (200 meters away), with walking distance to lots of good restaurants.

What really sets this hotel apart is two things:

1) Personal service. I have never experienced such personal service, the staff took a personal interest in you and could spend hours finding the right restaurant (at last, we made up our mind ;-)). I have stayed at various 4/5 star properties and albeit service in general is good and can be overwhelming in some places, I really felt that this service was more personal and not just service as a concept.

2) This has to do with #1, but since the hotel is small with a limited amount of rooms, it feels very very cozy and again, that personal detail to everything.

I would not hesitate coming back and will also recommend this to anyone going to Rome.

  • Liked — Location, design, views.
  • Stayed September 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

366 people have reviewed this hotel

Traveler rating
    337
    22
    5
    1
    1
See reviews for
81
204
11
19
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 29, 2008

We recently returned from 3 nights at the Portrait Suites. It was the most expensive hotel we've ever stayed at but well worth the cost. We arrived in the morning and were delighted to learn that our room was not only ready but that we were upgraded to a suite. The room was fantastic - spacious and well appointed. Although there was no view from our room, we enjoyed the roof top terrace which had an amazing view. In addition to the quality of the room, we found the staff to be exceptionally friendly and helpful. The staff helped us book private tours of Rome and the Vatican. The private tours were worth every penny. I would definitely stay at the Portrait Suites again. Lastly, the location can't be beat - just a block away from the Spanish steps.

Stayed May 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2008

If you like hotels that have the feel of a private residence, this is the place for you in Rome. The Portrait Suites consist of 15 rooms (three per floor). Their entrance that does not draw attention, and there is no reception desk. After having been greeted at the door, you will be welcomed in a private lounge on the first floor. One literally feels at home there.

The small size of this hotel also means that there is no restaurant. In my view, this is okay, since there are so many great places to eat all around. There are also no pool and no spa, but some rooms are equipped with a private sauna and a mini-gym (which in my view is much better).

The location is great (especially if you like shopping: Ferragamo, Gucci, Prada, and all the others are within immediate reach) and very central (two minutes from the Spanish Steps), and there is a fantastic rooftop terrace with a unique view over all Rome.

Only one negative point should be noted: soundproofing of the rooms could be significantly better.

  • Liked — Decoration, location, service
  • Disliked — Soundproofing of the rooms left to be desired
  • Stayed April 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nantucket, Massachusetts
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 28, 2008

Can't say enough good things about this hotel!!! We loved the location, it's literally a few steps from the Spanish Steps. The rooms are spotless, beds are extremely comfortable and completely soundproofed. The staff is equal to that in a five star hotel.
We're stopping in Rome for a few nights at the end of a trip we're taking this June and I'm so sad this property is already booked. I'd stay here again in a heartbeat!

If you're looking for a luxury boutique hotel that's spotlessly clean with exemplary service, look no further!

  • Liked — Absolutely everything!
  • Disliked — Leaving
  • Stayed October 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saugerties, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 28, 2007

Portrait Suites is really a great property. The service is top notch - all of the staff are incredibly welcoming and helpful, and they really make you feel at home. The room (number 53) was thoughtfully laid out and nicely decorated, with lots of storage space and a little kitchenette and table, large bathroom with a deep tub and really nice shower. TV (large flat screen) is nice, and although channels are limited, the DVD player in the room helped - just bought a bunch of Italian films with English subtitles to watch in the room. The room also had a nice balcony overlooking Via Condotti. The rooftop terrace (with cozy fireplace!) is spectacular, with views of the Spanish Steps and much of Rome.

The one drawback at Portrait Suites is that save for the continental breakfast (which is just okay), there is no room service. Generally not a problem in Rome where great food is ample, but occasionally missed. Even thought it is a small hotel, it would be great if they could make an arrangement with another nearby hotel or a restaurant to deliver to guests.

  • Liked — Warm & helpful service
  • Disliked — No room service
  • Stayed November 2007
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 18, 2007

My husband and I had the real pleasure of staying at the Portrait Suites for five days this past month and I really cannot say enough about the property. From the minute you check in the staff makes you feel like you are the only guests. The rooms are perfectly appointed - from the mohair sofa to the Ferragamo fabric lining the drapery. Vintage shoes in cases and lithographs of shoe designs(Ferragamo of course)decorate the walls. We had a deluxe studio with a kitchenette, a big walk thru closet and huge bath. My in-laws were traveling with us and their room was the superior studio and it was just as lovely but not as big. But the service was the best part of the stay. When they say anything you need, they mean it and it is a phone call away. The roof top terrace was amazing with a full honor bar and a cozy fireplace for cocktails after a long day of touring. They give you the option of paying 20E a day for unlimited use of the honor bar but we chose not to take it. And then there is the location. It is about 20 ft off the Via Condotti and easy walking distance to a ton of great restaurants. It was a little expensive but worth every penny and will be my first choice the next time I am in Rome.

  • Liked — Everything!
  • Disliked — Nothing!
  • Stayed October 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Top Contributor
216 reviews 216 reviews
213 hotel reviews
Reviews in 133 cities Reviews in 133 cities
445 helpful votes 445 helpful votes
5 of 5 stars Reviewed November 17, 2007

I recommend room 15 that is a beautifully decorated junior suite with kitchen facility and balcony overlooking the Via Condotti (only room with a balcony, I was told). It was quiet and well appointed. The rooftop area is also very nice; service was excellent and very personal. Breakfast was perfectly fine. The location can't be beat in terms of being in the center of town. Only fault was that I asked if they could advance me some cash and put it on my bill in order to pay my taxi to the airport since I ran out of cash and they told me they couldn't -- we were talking maybe $20. I had to run looking for an ATM at midnight due to this. But otherwise, it's a great boutique hotel and a shrine to women's shoes, in case you're interested. I thought my room was good value at 650 Euro and I'd go back.

  • Liked — great location and good hotel
  • Disliked — not a full service hotel but quite close to it
  • Stayed October 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Portrait Roma? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portrait Roma

Address: Via Bocca di Leone, 23, 00187 Rome, Italy (Formerly Portrait Suites)
Location: Italy > Lazio > Rome > Campo Marzio
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#1 Luxury Hotel in Rome
#2 Family Hotel in Rome
#2 Romantic Hotel in Rome
#4 Business Hotel in Rome
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Portrait Roma 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, TripOnline SA, Priceline, Expedia and Hotels.com so you can book your Portrait Roma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Portrait Hotel Rome
Portrait Suites Rome

Owners: What's your side of the story?

If you own or manage Portrait Roma, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.