My husband and I stayed at Portrait Roma (then called Portrait Suites) for 5 wonderful days more than 2 years ago!
When we returned home, I intended to review the hotel on this website. But I did not.
However, we are returning to Rome next September and already we have reserved our accommodation at Portrait Roma. And we have requested the room we had last time.
Everything was perfect - the check-in process, on sofas in the lounge, whilst sipping excellent espressos; the room - beautifully and stylishly yet comfortably appointed; the restaurant recommendations... even the excellent guide that they hired for us to tour the Vatican with. (He ONLY guides at the Vatican and had been doing so for 18 years, so his knowledge was vast yet his joy and excitement were contagious.)
I haven't yet mentioned one of the most fabulous things about this tiny jewel of a hotel... the rooftop sitting area, with honour bar. The views of dazzling Rome are incomparable!
Excellent yet unobtrusive service, a perfect location, supreme comfort. Just do it!!!
Ours was #214. Perfect.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We’re always happy when someone chooses to stay at our hotel. And we’re downright honored when you choose to spend your precious time to post a positive review on Tripadvisor.
We promise you to consider always your " One of the great hotels of the world " impress in our mind, thanks again for your words.
We empathetically design and manage the hotel’s guest experience to ensure that a high level of service excellence is delivered, managed, and achieved with your expectations in mind, on every possible touching point of your stay.
The Lifestyle Team is trained to taste each restaurant and each site before suggest it to you, to understand your needs and provide the best spot , it doesn't exist the perfect place for all of us, if it's true that each one of us has different sensibility. As well and each single guide of Rome with which we work has to be the best available at the moment of the reservation. Who work in the hospitality knows very well which is the difference from " a guide" and "the guide", from " a restaurant and " the restaurant"
Hospitality is an art, and the trip a tailor made dream.
Thank you for your business. We truly appreciate the chance you gave us to offer you our services for the second time, please be assured that your " Portrait " is now in our files, waiting for your next visit.
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.