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Portrait Suites: Traveler Reviews

5.0 of 5
Via Bocca Di Leone 23, 00187 Rome, Italy
Hotel amenities
Portrait Suites
Ranked #2 of 1,260 hotels in Rome
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227 reviews from our community

Traveler rating
    209
    12
    4
    1
    1
See reviews for
Families
48
 
Couples
125
 
Solo
8
 
Business
13
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Worcester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Best Boutique Hotel”
5 of 5 stars Reviewed December 10, 2012

We arrived for a short stay of just three days to an extremely warm and friendly welcome. We were made to feel relaxed and comfortable, the room was gorgeous and well equipped, and we were given lots of detailed tourist information. The i-pad in the room was a lovely touch and very useful. We loved the personal interest the staff took and appreciated the bottle of champagne and cake we were sent to celebrate our anniversary. The location is central and within walking distance of all the main landmarks and shops, and it was great to be able to pop back and make a coffee in the room. I can definitely recommend this hotel for comfort, location and friendly, helpful staff.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask infotourist about Portrait Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianlucaVallerotonda, Rooms Division Manager at Portrait Suites, responded to this review
December 27, 2012
Dear Guest,

Thank you for taking the time to share your great experience on your last stay. It is always a pleasure to hear such wonderful comments from our guests. I’m glad you enjoyed our en suite personalized Ipad with all the Lifestyle Team Services dedicated to each of our guests, to better organize your stay starting from our "Restaurant Suggested List" where each of them has been tested by the Team with the purpose to avoid the standards or lower category of restaurant, or our tailormade" Roman Experiences List" in where the Lifestyle Team try to give informations and suggestions to make each stay unforgettable.

I will share your nice comments with our team.

Please do not hesitate to contact me in the future for any assistance you may need to became our repeater guest.


Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnocollection.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Worth every euro!”
5 of 5 stars Reviewed December 7, 2012

My husband and I are empty nesters and like to treat ourselves to great location, service, and comfort when we travel. We love the Hotel de Russie and have stayed there before, but for service and attention to detail, the Portrait is our top pick in Rome. We've stayed with them twice now and the level of courtesy, thoughtfulness, and helpfulness can't be matched.

The hotel is at the corner of Condotti & Bocca Di Leone, just across from Hermes. Great location for both dining and sightseeing but still quiet and relaxed. The rooftop views are wonderful; we spent a lovely evening just sipping wine and looking at the Spanish Steps and enjoying the fire place.

It's difficult to call out the team members for special attention because everyone was so kind. Francesco, Thomas, Roberto-all were exceptionally gracious and professional. They are always willing to help make arrangements for visits and transports. I have always felt that they genuinely cared that we enjoyed our stay with them and our visit to Rome.

We are planning our next trip to Italy and will book again with them; it's worth every euro.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask DebGio about Portrait Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianlucaVallerotonda, Rooms Division Manager at Portrait Suites, responded to this review
December 27, 2012
Dear Guest ,

many thanks for the time you decided to dedicate to us writing this amazing review.
The Staff and me we are very proud about your kind words, a strong message to enforce our will to do always better and offer the guests a truly unique experience out of the time.
But the final phrase "We are planning our next trip to Italy and will book again with them; it's worth every euro" is the real great message all of us we receive from this review, for which we thank you very much.

We hope to welcome back soon,

Sincerely,
Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnocollection.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Outstanding”
5 of 5 stars Reviewed December 2, 2012 via mobile

Hard to imagine a hotel ranked #1 can exceed expectations but truly outstanding, service, breakfast and the rooftop views are absolutely amazing. Location is impossible to beat and room furnishings are fantastic as befits the ownership.

Stayed December 2012
Was this review helpful? Yes 5
See 5 more reviews by Bwkuah for Rome
Ask Bwkuah about Portrait Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianlucaVallerotonda, Rooms Division Manager at Portrait Suites, responded to this review
December 4, 2012
Dear Guest,

I was so glad to read your feedback following your recent stay. I have passed on your kind words to my brilliant team which I know they will really appreciate. I was pleased that we exceed your high expectations, it means a lot for all of us and i wish to thank you for your kind words.

What we try to do everyday is create a memorable atmosphere , anticipate all your needs, smiling during our daily work, and consider each of our guests part of our family.

Please do not hesitate to contact me if your travel plans will bring you back to Rome,


Kind regards,
Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnocollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larnaca, Cyprus
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Amazing hotel”
5 of 5 stars Reviewed December 1, 2012

Fantastic place to stay in Rome. The breakfast is so good and the quality of service and accommodation is outstanding. Definetelly one of the best hotels I have ever stayed in my life. The rooftop terrace view where you can sit down and enjoy the view while drinking something is priceless.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask adoniapapazoglakis about Portrait Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianlucaVallerotonda, Rooms Division Manager at Portrait Suites, responded to this review
December 3, 2012
Dear Guest,

Thank you so much for your amazing review. It is the staff that make a great hotel and I was delighted that we met your expectations.

I'm also very pleased you loved the concept of our Rooftop honesty bar, where you can enjoy an amazing view of Rome, with your self made drink, at a fair price, without any overcharged service.

Please do come and stay with us again in the near future.

Sincerely,
Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnocollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newburyport, MA
1 review
2 helpful votes 2 helpful votes
“Romantic Honeymoon Hotel!”
5 of 5 stars Reviewed December 1, 2012

My wife and I went on our honeymoon to Rome and had the pleasure of staying at the Portrait Suites. It has been almost a year since our trip but we felt compelled to write a review because of how much we enjoyed staying at this hotel. The location can't be beat - designer shops right below and the Spanish steps just a short walk away, the view from the roof top is amazing, and the modern, unique decor was beautiful. However, what truly sets this hotel apart from the others is their staff. Gianluca and his team went above and beyond our wildest expectations and paid attention to the smallest of details. They arranged for a car to pick us up at the airport and bring us right to the hotel (very comforting for people who have never traveled abroad before), everyone on the staff remembered our names from the minute we arrived, they gave us fabulous restaurant recommendations daily, and they provided us with a delicious morning breakfast each day. Without a doubt the next time we are in Rome we will be staying at the Portrait Suites!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Tony R about Portrait Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GianlucaVallerotonda, Rooms Division Manager at Portrait Suites, responded to this review
December 3, 2012
Dear Tony R,

Thank you for taking the time to share your great experience on your last stay. It is always a pleasure to hear such wonderful comments from our guests. I’m glad to hear you and your wife enjoyed the services you received from our concierge team.

I will share your nice comments with our team.

We appreciate your loyalty to Portrait Suites and look forward to welcoming you back .

Please do not hesitate to contact me in the future for any assistance you may need to became our repeater guest.


Gianluca Vallerotonda
Rooms Division Manager
g.vallerotonda@lungarnocollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Portrait Suites

Also Known As:
Portrait Hotel Rome
Portrait Suites Rome
Portrait Hotel
Address: Via Bocca Di Leone 23, 00187 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Kids Activities Kitchenette Pets Allowed Room Service Suites
Hotel Style:
#1 Luxury Hotels in Rome
#5 Family Hotels in Rome
#9 Business Hotels in Rome
#31 Romantic Hotels in Rome
Price Range: $$$$
Hotel Class:5 star (5*)
Reservation Options:
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