After deciding on going to Rome to see in the new year me and my partner booked a 4 day break on last minute .com. We booked a 'top secret hotel' break with them, although we knew we wouldnt know the actual hotel until booking we were assured it was 4star and of very good quality in whats known as the 'business district' of rome with good connections to and from the city. Seeing as this was the case and we were still paying a fair bit for it we went ahead and set off the next day. On arriving at flumicino airport we asked tourist information on how to go about getting a taxi as it was late. We were told a taxi would be in excess of 75euros!! so we took the train instead to Tiburtini which took 45 mins, then the metro to ponte mammalo anf then a bus to via prenestina where the hotel is located. All in all it took about an hour and a half to reach a road scattered with milatary bases and car dealerships in the middle of which seemed like nowhere. The staff were surly and rather unhelpful and just handed us our keycard to our room. The room its self was spacious, though ive seen nicer premier/travel inns to be fair and the bathroom, though clean and modern only had a shower, which disapointed as all i wanted was a nice hot soak after the journey. We were told the hotel had cable and pay TV ...there were no english channels at all ( no BBC prime or anything ) which i wouldnt have minded as i dont go away to watch TV in hotels, but as we were restricted on being back by about 10 at night as the only transport would have been a hefty taxi cost, it would have been nice. Turned out there was no 'pay TV' either and then we later found out the internet in the room didnt work. After complaining about the internet twice and a technician coming up to fix it with no success, we were simply refunded and told that was that ( deal with it basically ) The staff couldnt have given a monkeys and seemed quite put out when we asked anything of them. After seeing the cost of the restaurant in the hotel we asked where the nearest bar/pizzeria was. We ended walking 15mins up some busy road with no pavements and constant traffic, with what looked like prostitutes hanging about to get to. There was a major supermarket 'carrefour' 15 mins in the other direction which we ended up buying food and wine from and simply emptied the mini bar to keep our goods chilled as the food at the hotel is overpriced and when ordering room service it turns up cold. Getting to Rome every day was a chore taking just over an hour though the transport in Rome is fantastically cheap. Im glad i went to Rome as the city is stunning but i was so saddened that this part of my romantic getaway was spoilt. I wouldnt recommend this sedate unfriendly hotel to anyone....and if you want to be within reach of anywhere forget it....the views from the hotel are horrid and the location is just completely dire. Definately one of the worst hotels ive stayed in...and to call itself 4star is a joke.

The service here sucks!! There was 4 people working at the front but they could only serve one at a time. The other 3 ppl would just ignore you. The breakfast was 12 euro if you didn't pay for it ahead of time on the internet.... The eggs were horrible and the rest was just dry bread and buns etc. The only good thing on there was the bacon, but 12 bucks for a plate of bacon is too much. The heat wasn't on in the hotel when we got there so the first night I had to sleep fully clothed with a hoody on to stay warm. Needless to say we only stayed there until our friend arrived and got the hell out of there. It's way to far from anything cool anyways, it was super easy to find a hotel right downtown close to everything and way cheaper!

The hotel was good for our purposes. We had free car parking and a cheap means of travel into Rome each day. Stayed here September 30th, October 1st & 2nd, 2008

The hotel provides a shuttle service which leaves and returns twice a day. Very good value for money.

Our only problem with this hotel was getting there with a GPS. The GPS could not find the hotel using the hotel's address. We had to phone the hotel twice to finally reach someone who could understand our problem. We had to put in a cross street so that the GPS could find the hotel.

We complained to the hotel about this oversight. We had spent 2 hours in peak hour traffic trying to find the hotel.

Other than the GPS episode we had no complaints. It was very reasonably priced.

I booked the hotel from last minute.com on the secret hotel page, it sounded too good to be true..and it was. Once we got to Termini station we were told (after an hour of trying to find help) the hotel is miles out, cost 25 euros+ every time u want to come into rome, so we got to hotel, staff were very unfriendly and unhelpful. hotel restaurant was closed, it was a half hour walk to nearest restaurant (mcpatches) which was terrible, and there was no room service available. The next mornin we realised just how far out we were, u have to get a bus (the 508) from outside a building which looks like a jail, then once u reach ponte mammalo u get the tube to termini, this takes about an hour in total. on a night time u have to be back at ponte mammalo for 11 otherwise u have to get another taxi! and they charge from wherver they r, so cud be 15 euros b4 they have even reached the hotel, much to my disgust. room (once we got upgraded to a suite was lovely) as our sink broke, this was after a day of complaining tho...did i forget to mention that there are a few undesirables loitering around the road to the hotel (prostitutes). if u are a 1st time couple going to rome then don't book this hotel, its just ruins the holiday. stay as near to via nacionale/via repubblica/via condotti as possible. The staff really do disregard u aswell and make no effort to point u in the right direction at all.
rubbish. probably good if ur there for business, but we were there for sightseein and for a romantic break - and just ended up in a bad mood most of the time. guttted.