After deciding on going to Rome to see in the new year me and my partner booked a 4 day break on last minute .com. We booked a 'top secret hotel' break with them, although we knew we wouldnt know the actual hotel until booking we were assured it was 4star and of very good quality in whats known as the 'business district' of rome with good connections to and from the city. Seeing as this was the case and we were still paying a fair bit for it we went ahead and set off the next day. On arriving at flumicino airport we asked tourist information on how to go about getting a taxi as it was late. We were told a taxi would be in excess of 75euros!! so we took the train instead to Tiburtini which took 45 mins, then the metro to ponte mammalo anf then a bus to via prenestina where the hotel is located. All in all it took about an hour and a half to reach a road scattered with milatary bases and car dealerships in the middle of which seemed like nowhere. The staff were surly and rather unhelpful and just handed us our keycard to our room. The room its self was spacious, though ive seen nicer premier/travel inns to be fair and the bathroom, though clean and modern only had a shower, which disapointed as all i wanted was a nice hot soak after the journey. We were told the hotel had cable and pay TV ...there were no english channels at all ( no BBC prime or anything ) which i wouldnt have minded as i dont go away to watch TV in hotels, but as we were restricted on being back by about 10 at night as the only transport would have been a hefty taxi cost, it would have been nice. Turned out there was no 'pay TV' either and then we later found out the internet in the room didnt work. After complaining about the internet twice and a technician coming up to fix it with no success, we were simply refunded and told that was that ( deal with it basically ) The staff couldnt have given a monkeys and seemed quite put out when we asked anything of them. After seeing the cost of the restaurant in the hotel we asked where the nearest bar/pizzeria was. We ended walking 15mins up some busy road with no pavements and constant traffic, with what looked like prostitutes hanging about to get to. There was a major supermarket 'carrefour' 15 mins in the other direction which we ended up buying food and wine from and simply emptied the mini bar to keep our goods chilled as the food at the hotel is overpriced and when ordering room service it turns up cold. Getting to Rome every day was a chore taking just over an hour though the transport in Rome is fantastically cheap. Im glad i went to Rome as the city is stunning but i was so saddened that this part of my romantic getaway was spoilt. I wouldnt recommend this sedate unfriendly hotel to anyone....and if you want to be within reach of anywhere forget it....the views from the hotel are horrid and the location is just completely dire. Definately one of the worst hotels ive stayed in...and to call itself 4star is a joke.
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