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Eurostars Roma Congress: Traveler Reviews


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76% Recommend
3.5 of 5 stars 267 reviews
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Too far out!!

Eurostars Roma Congress

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2 of 5 stars
Beccalovesbags   1 contribution
Newcastle
Nov 22, 2008 | Trip type: Couples

I booked the hotel from last minute.com on the secret hotel page, it sounded too good to be true..and it was. Once we got to Termini station we were told (after an hour of trying to find help) the hotel is miles out, cost 25 euros+ every time u want to come into rome, so we got to hotel, staff were very unfriendly and unhelpful. hotel restaurant was closed, it was a half hour walk to nearest restaurant (mcpatches) which was terrible, and there was no room service available. The next mornin we realised just how far out we were, u have to get a bus (the 508) from outside a building which looks like a jail, then once u reach ponte mammalo u get the tube to termini, this takes about an hour in total. on a night time u have to be back at ponte mammalo for 11 otherwise u have to get another taxi! and they charge from wherver they r, so cud be 15 euros b4 they have even reached the hotel, much to my disgust. room (once we got upgraded to a suite was lovely) as our sink broke, this was after a day of complaining tho...did i forget to mention that there are a few undesirables loitering around the road to the hotel (prostitutes). if u are a 1st time couple going to rome then don't book this hotel, its just ruins the holiday. stay as near to via nacionale/via repubblica/via condotti as possible. The staff really do disregard u aswell and make no effort to point u in the right direction at all.
rubbish. probably good if ur there for business, but we were there for sightseein and for a romantic break - and just ended up in a bad mood most of the time. guttted.

  • Liked — the suite was nice when we got upgraded
  • Disliked — the staff and the location
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since November 22, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Shopping, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $168 (year-round)
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Mr Hotel reviews this hotel!

Eurostars Roma Congress

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3 of 5 stars
BasilFawltyTheWorld   7 contributions
The World
Oct 18, 2008 | Trip type: Family

Arrived with parents in tow and luckily checked in before a 60 seater coach of impatient Americans.
The hotel reception run by two friendly girls was under severe pressure trying to book lots of guests in and simultaneously answer the continual ringing phones. (More staff needed at reception).

The room was spacious, clean and comfortable. Satellite TV was disappointing if you are English!

Evening meal choice at the bar or restaurant, we chose the bar which again was understaffed. The single barman/waiter got most of the order correct but did not charge for the wrong items.

Good nights sleep.

Breakfast was either 4 Euros for a croissant and coffee or 12 Euros for fruit and rolls and similar, boiled egg and the like.

We paid the 12 Euros and again I was not impressed! The staff were surly and not particularly interested. (Do these people choose hotel work? Perhaps it is the only work they can find. We are spoiled in the U.K by Eastern Europeans who seem genuinely interested.
Put off the rolls by the cockroach I spotted climbing out of the bread basket, wife's scrambled eggs were cold- staff indifferent!

Check out was another adventure, more staff needed!!

Apart from that- enjoyable stay, role on the Astura Palace Hotel in Nettuno. Standby for next report..........

  • Liked — Good clean room and bed.
  • Disliked — Breakfast and general service.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since October 18, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $168 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disappointed experience

Eurostars Roma Congress

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2 of 5 stars
freewalker   1 contribution
Hong kong
Oct 8, 2008 | Trip type: Solo travel

This was a disappointed experience and I would not recommend this so-called "4 star" hotel to others. I stayed in this hotel for 2 nights. My basin in my bathroom was broken but I have called the reception for the night and no one attended to fix the problem. The receptionists were quite rude too !!!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since October 08, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $168 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Stay Away

Eurostars Roma Congress

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3 of 5 stars
tuhin2   1 contribution
london
Sep 17, 2008 | Trip type: Couples

The worst located hotel I have ever stayed in, it nearly ruined my holiday. I used taxi's for the first two days however they are expensive, aprox £18 to to town and further £18 back. In the end we bought a weekly metro / bus ticket allowing us to hop on hop off all public transport.

The hotel itself is nice with internet access and is also modern, hotel staff all speak good clear english, they must have taken notice of some of the reviews.

I would not recommend this hotel to anyone.... only plus point modern decor and free internet...

  • Liked — decor
  • Disliked — location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since July 20, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $168 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Value for money

Eurostars Roma Congress

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4 of 5 stars
fellowtraveller_8   2 contributions
London
Aug 31, 2008 | Trip type: Couples

Hotel is good value overall but calling itself 4 star may be a little on the generous side. The main problem with the hotel is its location. It is a half hour coach ride to the city centre and is in the middle of an industrial area although there is a restaurant and a large Carrefour supermarket nearby.
The hotel has a coach service to Rome 3 times betweeen 8am and noon and returning at either 7.30 or 10 at night. This was not a problem for us as we were worn out walking around Rome during the day and enjoyed the food in the restaurant. However it would have been better to be able to pop out to restaurant in Rome.
To anyone visiting Rome I would highly recommend romelimousines.com they drive you from airport to any hotel in town in a Merc for a flat rate of 40 euros. A couple staying at this hotel would pay a total of 48 euros for the train plus a taxi to the hotel.
I can't complain about the hotel itself in anyway everyone was very helpful and pleasant particularly Stage on the front desk. Also although we can't vouch for what happens after 8pm we never saw any sign of any red light activity in the area.

  • Liked — Cleanliness
  • Disliked — Location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since August 31, 2008
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d597699?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $168 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Eurostars Roma Congress Also Known As

  • Eurostars Roma Congress Rome
  • Eurostars Roma Congress Hotel
Address: Via Prenestina, 944, 00155 Rome, Italy