I frankly don't understand the great reviews others have written about this place. Based on those reviews we read we were looking forward to staying here on our last night in Rome and were very disappointed. The entrance is in a narrow dirty graffitti filled alley that's almost impossible for a taxi to reach dirrectly so be prepared to tote your own luggage down the cobblestone alley when checking in and out. And don't count on any service or assistance from the hotel staff because it does not exist. They do have a lovely breakfast area and terrace on the fourth floor but apparently don't feel the need to staff it either beyond laying out the initial breakfast buffet. We were thr only ones there and had to call reception twice before the bellman finally showed showed up to bring us coffee 35 minues after we sat down for breakfast and were done eating. The room was large and clean but like the hotel lobby it was seriously in need of a facelift witth lots of chipped paint and worn tapestry. The location is great near the Forum and the Coliseum but there were are lot of other hotels around there that looked much more appealing, at least from the street. I'm not sure how the LSHOTW diesignation was achieved by this place but it really does not seem warranted to me. Stay at their sister property The Inn at the Spanish Steps instead. We stayed four nights there at the start of our trip and were quite impressed with it.

We booked an executive double and received an upgrade to one of the garden rooms on the 4th floor upon arrival. Very nice upgrade as our room opened up to a private garden terrace, our own little lush eden in the middle of Rome! The hotel rooms, facilities, etc. are really top notch. Comfy bed too, and very quiet room in the middle of Rome. The housekeeping staff and butler are quite nice, and we enjoyed complimentary coffee and snacks in the afternoon, in addition to the usual complimentary breakfast. Other little touches included a gift of bulgari perfume and free airport transfers (for those staying more than 3 nights). All in all, it is a great hotel, though quite pricey even compared to SF or NY hotels. The big complaint is about the front desk staff--we had asked for restaurant reservations well before arriving in Italy, and emailed multiple times for confirmation without getting any answers. Upon arrival they told us they had made reservations for us, but when we looked up one of the restaurants they booked us at we found out it was closed for August! They later booked us at a different restaurant, and when we arrived it was completely empty -- we decided to go to another restaurant rather than eat at an empty one. Finally we had asked them to book us at Casina Valadier, which I read about on Tripadvisor, to celebrate our anniversary. When we arrived at the restaurant they couldn't find the reservation, and luckily could seat us but not at one of the more desirable tables as those had been reserved in advance. If we are paying between $500-$700/night, I would expect the concierge to at least provide the simple service of booking restaurant tables for us for the few nights we are there! For that i say it is not a great value. If I had know it would've been a problem it would have been quite simple for me just to call the restaurants myself.

What a hidden gem! We got a "last minute" deal at this boutique hotel and it was fabulous. They have a terrace on the top floor where you have breakfast each morning. Great breakfast. You also can go up there and have a glass of wine in the afternoons after you tour Rome. It's in a very secluded, residential neighborhood on a small cobblestone alley. Very private. Within walking distance to everything. Very near the Roman Forum and Colosseum. Would highly recommend!!

The location is perfect, a few steps from the Forum ruins but yet very quiet. Service is very good and friendly...the staff cant be more helpful especially Elvira who runs the front desk. We have a room on the 4th floor that shares a private garden....a haven in busy hot Rome in the August heat. This hotel comes highly recommended and we would definately come back.