The best hotel we stayed in Italy.
Likes: Excellent staff (the lady who does the morning shift helped us with many things - liasing with our hotel in Florence on our missing memory card, recommending restaurants, places of interest), comfortable and luxurious room, Great Etro toiletries, gorgeous lounge area at the top, free use of internet using notebook @ checkin area.
Would have been perfect if we had bathroom slippers and bathrobe to combine with the lux toiletries. Location is quite difficult to find and is tiring to pull luggage upslope over pebbled pavement but is overall worth it. Didn't get the turndown service as per room catalogue but not a big deal to us.
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