My parents and I stayed in a triple for 5 consecutive days at this hotel. We also paid for a sixth day, as we travelled outside of Rome, and then came back at the end of the week, because our flight left from Rome. When we came back, our room was NOT available. They took across the street to another hotel, because they had overbooked like five rooms. This in a hotel with EIGHT rooms. NOT ACCEPTABLE.
The "hotel" is a hallway on the first floor of a residential building. The "reception area" is a computer and chair at the end of the hallway. Unfortunately, our room was next to the "reception area" so whenever people checked out at 6am, we would be woken up by all the talking. You can also hear all the doors opening and closing all night long. Hard to get a decent night's sleep.
We were there in the middle of summer, and they would refuse to turn on the AC. They would say that they (meaning the one lady who worked there that could only speak Italian) turn it on everyday at 5pm. But when we would come back in the evening at 7pm, no AC was on, and there was no staff to be found. That's right, the staff (lady who can't speak any language but Italian) would LEAVE the hotel. So if you got locked out or had an emergency at night, you are out of luck at Residenza Belli, because there are no phones in the room and absolutely zero staff to be found until the cleaning guy comes in the morning.
I would never stay here again nor recommend it to anybody else. The overbooking and the lack of service and amenities just makes the stay horrible.
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