OK, the hotel is in a good neighborhood, in the ancient district, 20 to 30 minutes from the Coloseum. It has some good security measures, really felt safe while there. And it was clean.
However, that is the sum total of the good things I can say about it.
The service was non-existent. If you needed something done, oh well. We had problems with our toilet the entire time we were there. They never fixed it. The air conditioner, which we would leave on in the morning when we left so as to have the room cool on our return, would, without fail, be turned off. The room itself was barely big enough to turn around in. The bed was within inches of the walls on both sides. There was only one chair in the room, the only place it would fit was under the desk or slightly pulled out, but no one could walk behind it whle someome was sitting in it.
The "terrace", which was a door leading out onto the roof, was just that. a door to the roof. No place to sit, no table, no chairs, no nothing,, except someones AC unit or whatever that piece of equipment was. And a railing to prevent you from falling off. Lord knows they wouldn't want a bad reputation.
Another fun thing about this place, the reception area is in a completely different building from where our room was, so we had to walk outside to turn the key back in every time we went somewhere and came back, or when we wanted to go for coffee nad breakfast. OK, I'll give the fact that I'm american, and somewhat spoiled, but their breakfast was lousy. To be fair, it wasn't just their's, but Europe's breakfast, in general, that was somewhat lacking. But I truly think they could have done better than the instant coffee machine.
Also, I don't recall if it's noted in the ads, but there is no lift in this hotel!! When we arrived, there was one girl working behind the desk who spoke almost no english, and she wasn't about to try to help anybody with anything, so we had to struggle up the stairs on our own with our suitcases. And to make things even worse, when we arrived at our door, room No. 207d, we found upon opening that we were faced with yet another set of very small, tight stairs to climb, bringing the total number of steps from street level to our room to 62. The bathroom, which was ridiciulous, was another 2 steps up, and the shower in the bathroom, (no tub), was another 2 steps up. Oh, and the shower, after you've finally gotten through all that climbing, is almost (not quite, but almost), big enough to turn around in. and the water pressure was catch-as-catch-can.
To say that we were not happy would be a huge, massive understatement. We shall not be going back to Rome, and this hotel played no small part in that decision.
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