We just stayed one night at this pathetic excuse for a 3 star hotel due to flight schedule change - "Who hands out these stars in Rome?" one might ask...
What a disgrace to hotel hospitality. I've been to weak hotels in Rome before but this just made me angry, hence the energy I found to write this review and warn my fellow travelers!
It's VERY basic, not good location (apart being close to Metro and a supermarket) and requires climbing up stairs.
Beds OK. shower SUCKS. Breakfast didn't try - too late for us (starts at 7:45).
The info below has some specifics on our particular experience where we felt we were being ripped off and why I think this establishment deserves punishment!
All we wanted was a place to stay for the night with our 2 young kids before taking the flight out of Rome the next day. Thought it would be better to see the city for a couple of hours and take the train back.
We had a relative book through the hotel site, redirected to some portal fisheye.net (?) that had a better price that hotwire so why not... he sent me the confirmation via SMS while I was still in North America.
When we arrived to the hotel the guy at the reception said our reservation didn't exist and wanted to charge us the walk-in rate (120 EUR for a triple room) which was almost double that what we reserved online (65 EUR), AND that we pay in advance. Now I've traveled all my life and the only places I ever pay in advance were backpacker hostels in South and Central. I'm also with a family, not exactly your typical fraud of a customer...
The details on the Blackberry screen were not enough and the guy at the reception repeatedly got instructions from the owners on he phone to charge us the high amount since the reservation was non existent...
Finally I had to go and get a print out of the confirmation from an Internet place couple of blocks away. The Hotel still "dinged" me extra 15 EUR for the 2nd child (3 years old) that was noted in the original reservation but didn't want to argue anymore. After a transatlantic flight all you want to do is put our bags somewhere and take a shower.
If you come to Rome, there are better places to spend you money. You can get hotels at the same level in much better locations.
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