Though this was the cheapest accommodation listed with flight package through my internet search I would still expect things to be as advertised on their website or rectified if not. The main thing I am referring to is access to WIFI. They state that all rooms have access to the WiFi signal but my room and another guests room, (whom I spoke to) definately do not, so I assume many do not. I am therefore sitting outside near the bar typing this as they would not let me sit in the breakfast room near the restaurant even though there are 2 people in their using their laptops. When I asked why they are allowed to sit in there the waiter said that that was his boss and that "this is a restaurant not an internet point" even though I wanted to use the other room next to the restaurant. I will not be eating at the restaurant for the rest of my stay that is for sure. Even after I explained that the internet signal is not getting to the room as advertised he still did not care.
As for the rest it is not too bad a place to stay as long as you get a deal through one of those travel websites and definately do not pay full price.
Good points:
- Can take the train straight to Flaminio from which you can walk or take the Metro (underground/subway) to get to the attractions.
-Breakfast included and is adequate though the coffee is nasty and the milk tasted as if it had gone off this morning. Spam, cheese, toast and boiled eggs were ok.
-Rooms are well furnished and the shower in my room worked real well. I was in a bungalow venezia.
Bad points
-Difficult to find when first arriving
-Poor customer service
-No WiFi in rooms as advertised, you have to sit outside the bar/restaurant as they will not let you sit in an empty room!!!!!! Thank god it is not too cold or raining right now!!!!!
-Have to walk up steep hill to breakfast room/bar or restaurant so not for the elderly or hard of walking.
-At least a 5 minute walk to your room from the main gate
-Bar never open when I was there
-Restaurant staff rude (on one occasion to me as described above)
-only one English channel on tv (that I could find)and that was CNN.
-tv picture quality terrible.
-rooms are not made everyday so you do not get fresh towels or more toilette paper (I assume you would have to ask for these)
-dogs barking but I cannot hear them from my room only when I walk to the front reception.
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