I booked this hotel for location, I agree, and I was not disappointed at all with the location. It's really in the heart of historic Rome - 5 minutes from the Trevi Fountain, Piazza Navona, Spanish Steps and 10 minutes from the Pantheon and maybe a little more to the Vatican.
However, try finding this hotel once you reach the Via Delle Convertite street. There is no sign of this hotel, no board, nothing. It's nested in an apartment-like building, with a 1 inch tag among many other business tags on the door. We were right on Delle Convertite and still could not even guess this was the hotel. No one on the street knew where this hotel was.
Coming to service, I would expect a hotel receptionist in any country to understand basic English. Heck, I've been to the smallest towns in India and they speak English. This guy here could not understand "hot water" or "safe locker". Unbelievable !!! The vending machine is always sold out of water and never replenished.
In hindsight, I should have paid 50 euros more and stayed at a better place, because this place is definitely ont worth the money, even at 120 euros a night. It's ok for a quick stop for 2 maybe, but a big NO-NO for older travellers or families who want a relaxing and rejuvenating stay.
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