stayed at this hotel for 2 nights prior to a cruise. Good location (close to Spanish Steps), updated rooms, good bathrooms.

This hotel no longer serves breakfast. After reading the good reviews of the breakfast it was one of the reasons we chose this hotel. there is a coffee shop across the street that you can buy something in the morning.

the first morning we ran out of hot water in the shower (3 of us) and planned accordingly for the next day. Also, just be warned that the people at the front desk aren't fluent in english (not a problem but something to be aware of). Also it seems like they have put in a new phone system and are still getting used to it.

There are 2 stairwells in the property. You need to go through the courtyard to the back set of stairs to access this hotel. Hotel Parlemento is in the same building.

We stayed at the hotel for 3 nights in April 2008. We were given a room on the fifth floor on the building next where the reception is. Our room was really nice and clean and it seemed like it has been revovatated recently. Bathroom was ok - no bathtup just a shower which we prefered. The reception staff was really helpful and nice. The location of the hotel is perfect. Just off Via Del Corso (shopping street) we walked everywhere from the spanish steps to the vatican city (just a 20 minute walk ) and to the colosseum- the weather was really nice.
Just a two minor points on the hotel- in the morning we could hear other residents talking in the corridor and we didn't like breakfast.
I would recommend this hotel to anyone- I would definitely go back- but ask for a room in the new block not in the block where the reception is. Btw at first it looks like a maze to get from the reception to the room, cause you have to go through several doors!!

C. A. 05/05/2008

Room was clean and okay size. Nice bathroom.
Stairs stairs and more stairs. Elevator not available from street level.
Breakfast was okay - coffee / tea / juice / rolls delivered to your room after 8 am.
Night staff not very friendly and quite gruff.
The location was very good. About 6-7 blocks from the Metro stop at the Spanish steps.

We check in, and there is smoke in the air. I ask them why it smells like smoke if this is a non-smoking hotel and they look me in the eye
and say "nobody's smoking". 10 minutes later it starts to smell so my
wife goes out of the room and sees the maid smoking. You also have to
leave your key with the front desk when you leave the room. The elevator is 2 flights up and doesn't even work. If you want
"breakfast", you need to notify them when you plan on waking up so they can bring you your coffee and rolls to your room. They also advertise an English-speaking staff which is incorrect. Only 1 person
speaks English.

The owners seemed to have bought all the apartments on one floor of the building and now call it a hotel. I call it a dump. We were looking for a Best Western to move to immediately.