We stayed at the Principe Eugenio from a Fri-Mon, we couldn't find the hotel at first but navigation is not our strongest point! After asking some very helpful shop/bar/hotel staff we found we were just being daft not finding it in the first place! Once we arrived the owner couldn't have been more helpful. As we booked the hotel through Venere we were given a confirmation number and payment was due at check-out, but without an email or text message Venere precceded to cancel our hotel booking without any knowledge to us, even though a confirmation was very easily sent to us? The hotel owner's, although well within their legal rights did not send us away, they did every thing to honour the booking and well and truly went out their way to accommodate us. The room was very spacious with a small balcony overlooking the main street, although the street has many trams and cars going by at all hours, inside the room was very quite and the bathroom was huge with my husband refusing to leave the shower because it was that good. The breakfast was also good with a range of cold meats,boiled eggs,cheese and bread with plently of drinks. The area, although it looks quite run down and unsafe, is quite the opposite. We walked quite happily and safely everywhere the whole weekend even into the early hours of the morning, the only transport we took was the terravision bus to and from the airport. Everything is within walking distance from this hotel if you wish to walk, but if you want to miss alot there is a tram stop directly outside the hotel. From this location you can see all the major tourist sights on foot and some little local gems too, with the hotel owner more than willing to point you in the right direction if you just ask.
I cannot fault this hotel at all, although it may not be the Ritz, it does not pretend to be a 5 star hotel but in my opinion it's better!
We will certainly be back and would recommend you go too. Next time though I would definatly book directly through the hotel or another website and not Venere who are in my opinion are very incompetent, the only thing wrong with this break!
Thank you staff at the Principe Eugenio!