Location: The location was great. It was close to the Vatican, next to a market, and there were several restaurants, ATMs, and coffee shops nearby. It was also close to the subway which made getting around Rome a lot easier.
Room: The rooms were large enough and had private bathrooms but make sure you carry all the toiletries that you will need as there is no soap or shampoo available.
Staff: I had coordinated with the owner and told him that there were 4 adults and a 2 month old infant when he offered to pick us up from the airport. He showed up with a car that was too small to hold everyone and expected me to hold my infant in my arms for the 40 min drive from the airport to the apartment. My husband had damaged his seat trying to get into the vehicle and the guy argued with him and demanded 100 Euro to fix it. We did not pay. The man charged us 45 Euro to pick us up from the airport. He had told us that he would pick us up at 615AM the day we were to leave with a bigger car. We waited 15 min and tried to call him numerous times but he never answered or showed up. We had to walk the 15 min to the Vatican at 630AM with a 2 month old to catch a taxi in order make it to the airport in time. Of note, the taxi only cost 40 Euro. Also, the guy insisted on cash and argued when we wanted to pay for the place w/ a credit card. I finally told him that I didn't have a pin number for the card which was the only way to get him to drop the cash issue and accept a credit card.
Room: The room advertised AC but it was portable AC units which we were told to turn off when we were not at the apartment. The room never got below 82 degrees. Also, the breaker tripped every time the 2 ACs were running (1 per bedroom) and someone took a shower.
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