La Casa di Amy had good reviews on the Trip Advisor website so I booked a 3 night stay for my husband and me at the B&B through Active Hotels. The location (near to Termini station) was great and it was easy to find. We were welcomed by the receptionist who had excellent English. The room was pretty with attention to detail. However, I was disappointed not to received new towels on the second or third days, also, the bathmat disappeared after the second night. I asked the receptionist to replace the towels and bathmat, however, whilst I was in the reception, the receptionist and her manager got into a lenghty discussion about it, in Italian. The receptionist did not translate the manager's comments for me. It seemed that a simple issue was blown out of proportion and the language barrier made me feel uncomfortable, particularly as La Casa di Amy is advertised as a multi-lingual establishment. The towles were replaced, begrudgingly, but the bathmat was not. A small issue, but the tiled floors in the bathroom and room were extremely slippery.
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