My husband and I stayed at Casa Di Amy in late 2009, but I have such strong negative memories of our stay that I feel compelled to write a review.
Firstly, let me talk about the positives. It was reasonably priced, and in a good location near the train station. The end.
Now for the negatives...it was in a darkly lit building. The staff were not very friendly or helpful and frankly just seemed annoyed at the world. Despite the fact that I freaking hate bad customer service, I could have dealt with that...it was the bed that got me. I'm not sure how it is possible to make a bed harder than the floor, but they somehow managed to.
When I enquired about whether it was possible to make the bed softer, without saying a word the sad and indifferent lady pointed to the wardrobe. I can only assume she meant for us to make do with what was in there which, at the time, turned out to be a spare pillow. So I used the pillow to scream into, then punched it a few times before fashioning a bed on the floor. Seriously, this was more comfortable.
Despite my lack of sleep, I had my anger and disappointment to fuel me during the day. Just kidding - I didn't let it ruin a wonderful time in Rome, but I would never return to Casa Di Amy. Because I am a soft touch, I probably would have rated it good if I'd gotten any sleep during my stay, or any help to make it more comfortable.
But I didn't.
You would probably have a great stay here if you prefer a very hard bed and do not mind indifference...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Introducing myself, I am the owner and manager of the b & b "LA CASA DI AMY”
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I turn to "not for me" review published by
TripAdvisor May 23, 2012 but dating back to 2009 date of the guest’s presence in my structure.
I get now after three years a review which frankly I do not know what weight to give.
It 's been a long time, a lot has changed and I no longer remember any of my guests and I regret this, but I can certainly say that I find it hard to imagine that you can ruin a vacation in Rome because of a mattress evidently just bought. (You know the mattress will soften with time)
I agree with the professionalism of all the criticisms that come from the guests, the same way as I accept the compliments, are part of my job but I can tell the gracious host to pay attention at the time of booking the following points:
1 - if we have trouble in sleeping and mattresses are soft better is to be specified at the time of booking
2 - if you book a b & b in historic area of Rome may happen to enter the halls of the buildings, that a cause of their architecture and history, not much light coming through the windows. Please see photographs of the site before deciding where to book.
3 – About the friendliness and professionalism of the staff it’s at disposal in tripAdvisor review of LA CASA DI AMY, for those who want to read, more than 300 judgments about, and I say not all, but most are positive.
LUISA DE CHIARA TURCHIARUL
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.