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Black Hotel: Traveler Reviews


Black Hotel
Hotel class 4.0 of 5
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Via Sardiello 18 | Centre - Aurelio, 00165 Rome, Italy
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Reviews you can trust

63% Recommend
3.0 of 5 stars 73 reviews
Excellent
14
Very good
24
Average
19
Poor
6
Terrible
10
By trip type
All (73)
Business (10)
Couples (16)
Family (4)
Friends getaway (3)
Solo travel (2)
[ Date ] [ Rating ]
“If you want terrible service and rude check in staff, this is the hotel for you”

Black Hotel

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1 of 5 stars
Peter_12325   2 contributions
Melbourne Australia
Oct 5, 2008 | Trip type: Business
2/2 found this review helpful

If you want Rude Check in Staff, that say they don't understand and then mumble under their breath, rude obscenitys, this is the hotel for you. It is about a 30 Euro taxi ride to the heart of Rome. The pool is not open until 10am in the morning, and then closes at 7pm. At night there are street workers at the supermarket store close by and also pick pocketers. This would have to be one of the most modern hotels i have stayed at. The rooms are nice, not sure about space to put clothing away though. Just dont expect the check in staff to be friendly. I continually had the check in Blond lady, play on the computer and had me waiting for about 10mins (this was done to all guests) . When she was done, she made people feel terrible for interrupting, and then said that she did not understand english. I am italian and i can tell you she definately understood and made fun of people who did not understand. I will never stay at the this hotel, as it would have the rudest check in staff and very unhelpful. If there are 2 of you, they will make the 2nd person pay an extra 30 Euro per night, so please be careful when checking rates.

  • Liked — Rooms were clean and modern
  • Disliked — Distance to the heart of Rome, and Rude staff at hotel desk
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since July 30, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“rome escape”

Black Hotel

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4 of 5 stars
sarinni   61 contributions
barcelona
Jul 28, 2008 | Trip type: Couples
1/1 found this review helpful

it is an issue the fact that its so far away from the center
walk + bus + metro to the center is a bit of a bummer and taxi every day can be expensive.
the service is not as good as it could be and neither is the breakfast (you would expect more from this kind of place) apart from that the hotel is cool (and a bit dark, some call it modern). The swimming pool was great after a tourist day round rome, but forget about the meals there, they are not up for it.
The bed is confy and the bathroom is well equiped. I don't like the fact that the light comes in the room in the morning, but most hotels are like that...

  • Liked — great to escape the city, nice green sorroundings and the pool
  • Disliked — far away from the city and the service
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since May 08, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“nice rooms, a little far for tourists.”

Black Hotel

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3 of 5 stars
torokc   2 contributions
Sydney
Jan 26, 2008 | Trip type: Business, Couples

Nice service, and breakfast. nice looking rooms.
only complaint was it was a little bit of a pain to get back into the main tourist area each day. not reccommended if your time is limited and you dont want to pay a taxi to get to city every day. otherwise u need to train and bus it everyday, thats like an hour each way.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 26, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
  • I do not recommend this hotel for Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great but far away from centre”

Black Hotel

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4 of 5 stars
bncStaffordshire   8 contributions
Staffordshire
Jan 1, 2008 | Trip type: Couples

The hotel was ultra modern - a tiny bit cold due to the type of decor and furnishings but still comfortable.

It is true that the menu is a little limited and with being located so far from the centre (a good trek in a taxi!) it was neccesary to eat in the hotel at night if you didn'y want to have to trek back into the centre after a tiring but enjoyable day of sight seeing.

The staff were friendly although one of the waiters in his monk style outfit was a little scary!

Breakfast quite basic but did the job!

  • Liked — room
  • Disliked — location
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
  • Date of stay October 2006
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 14, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Decent and clean”

Black Hotel

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3 of 5 stars
dottorsocrates   64 contributions
Italy
Mar 18, 2007 | Trip type: Couples
2/2 found this review helpful

Far away from the center, but cheap.
Staff helpul. Good breakfast but the restaurant has a short menù. We stayed there 2 nights but the did not changed the menu.
The main problems are that the water in the bathroom is not too hot and the hotel has a nice terrace but not a garden.

  • Disliked — Water noot to hot
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 18, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d567318?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Black Hotel Address

Via Sardiello 18 | Centre - Aurelio, 00165 Rome, Italy