My darling wife is very ill and we could not make the trip. The staff were very nice to deal with and waived their normal cancelation fee because of our circumstance. We thank you very much for your understanding and hope to make it there soon.

There are, I think, four apartments in this building. They might not all be the same. Also, Italians tend to live in smaller spaces. But here's what I liked and didn't like: (1) Liked - location (perfect, near a gorgeous square, within walking distance of everything); bed (comfortable); cleanliness (well maintained); (2) Didn't like - dingy feel to furniture (a bit "lived in" as my partner said), tiny bathroom with boiler in the bathroom (barely enough room to stand in the shower, and no chance for long, hot showers), and tiny kitchen. The pictures on this site make the place seem bigger. Also, it was a fourth floor walk up (obviously, if you stay on a lower floor, it's not such a hike to your room). It was a neat experience staying in an apartment rather than a hotel. Also, I suspect you could get better deals directly from the management than from a web site, most of which take a cut. I personally am a bit too finicky about where I stay to stay here again. However, I would recommend it to certain friends of mine who want a real slice of life in Rome, and who don't mind the absence of hotel luxury or hotel service (we saw the management people on our first day as we checked in for a few minutes, and then never saw anyone again).

Due to a change in plans, we never actually got the chance to stay at this great location, and there was a terrible mix-up with the booking cancellation through venere.com.

I dealt with Serena at Casa Navona, and she was very responsive to the issue. She worked everything out through venere.com until a great result was achieved. Without her help, I know this problem would have been impossible to get straightend out. She worked many hours to do this for me, and I will look forward to my next opportunity to travel to Rome and stay here. It is very apparent that the staff cares about their facility and their customers! Thank you Serena!

This is possibly the best apartment in terms of location, service, facilities, cleanliness you will find in Rome!! An absolute gem. My sister and I stayed here for a few days and it certainly added to our whole experience. You are so close to everything and the apartment is a wonderful refuge after a full day of enjoying a wonderful city - bellissimo!! Ciao!