I booked this hotel based on the nice reviews I found here and the excellent price, but to be honest it turned out to be really below my expectations. I am not very demanding with hotels when I travel for tourism cause I don't spend a lot of time in the rooms, but there were a series of disappointments with this one that forced me to write this negative review. I hope I am being fair, it's nothing too bad, but I think travellers need to have a real expectation so as not to be disappointed as I was.

- First problem is that I called them before travelling and asked the receptionist if they had wireless internet available, he said they didn't have it in the rooms, but that I could bring my laptop to the reception area and there I would be able to connect to a wireless network. That led me to bring my laptop in the trip which is always a hassle cause it's quite heavy. When I went to the reception with it in the first night, I saw two secured networks, asked the receptionist which was the hotel one (X or Y) and the guy promptly said 'it's X'. Then I asked him what the password was and to my surprise he said 'I thought it didn't require any password'; I asked him to check that information with some colleague or support, and he crankily replied: 'no, no, i have no idea what the password is and there is no one I can ask about it too, no one knows. I'm sorry I can't help you'. I found it funny and asked about the network and password to another guy, who was there the day after. Then he was clear from the beggining, that the hotel didn't supply any network, but that some people have already occasionally managed to connect to some unsecured network that was available by chance in the hotel area. Well, I found it all funny but if you think about it, it is extremely unprofessional of them to tell the costumer that they did have a network in the reception area.

- The rooms: we had the bad luck of getting a smoking room which had a very strong and unpleasant stale cigarrete smell. The furniture was not new, as I read in another review. The room was small, with a tiny wardrobe, some yellow stains in the walls and even a small brown stain in the bedlinen. The floor is tiled, which makes it cold and there were no mats.

- The bathroom: the shower had a drainage problem forming an unpleasant pool with water coming back from the drain, and the toilet seat was loose, detaching from the wall - everytime I sat on it, it creaked and I was afraid it would fall off the wall - and I am not a big person!

- Internal noise: despite being turned to the back of the building and not on the main street, our room was extremely noisy, because there is no acoustic isolation between the room door and the hotel public area. The result is that although we were not next to reception, we could hear interphone and phone ringing, people talking, people walking on the tiled corridor, and even the cleaners would start their work early in the morning (8) and wouldn't spare guests from all sorts of noises like plastic, buckets, brooms, hoover, etc.

- I didn't have the guts to get into the tiny and ancient elevator of the building, so if you don't fancy that as well prepare to climb three floors of stairs.

- Finally, the breakfast: it is literally one cup of coffee and one tiny slice of sponge cake (I've attached a picture). If you want anything more in the bar, which is next door, you have to pay for it, at reasonable prices. I find it misleading to say they serve any kind of breakfast. It would be better for the hotel not to create any expectations regarding this because it is a bit shocking (you could see the look in everyone's face - 'but this is all'?!).

Maybe the only thing I liked there was the location, because it's kind of close to termini station and has nice family restaurants in the area (there is one called 'Trattoria La Famiglia', which I highly reccomend). But the hotel has no signs outside and it took me about 15 minutes circulating the area trying to find it!

All in all, as I said I don't give much importance to hotel rooms especially cause I usually travel for tourism and on a budget, but I think it is good to have the right expectations. Unfortunately based on the experience I had I wouldn't reccommend this hotel... I think it is worth it to pay some extra 20 euros and find a better place.

Rome is the most beautiful city I've ver been to and I will definitely come back, but I will look for some other place to stay.

Have to buzz at wooden doors to get in and then take a really beautiful old lift to the third floor or take the stairs. Reception staff very friendly and helpful. No noise from surrounding rooms although fan was quite noisy so needed to have window open resulting in some street noise. Room and bathroom an okay size. Breakfast is taken in the cafe next door (vouchers available from reception) - they were friendly in there as well. - good budget hotel not far from the central station

Our plans to stay with family in Rome fell through at the last minute. The kind owners of the B&B we stayed at in Florence called ahead and booked our stay only a few days before we arrived in Rome. Booking on such short notice, I was worried about what we would get, but I was pleasantly surprised. The room was very clean, we had a/c, our own bathroom and the room had private access to a rooftop patio with table and chairs! Not bad for 48 hours notice!
The walk to the Termini was not bad at all, it was easy to get back and forth with some places to stop for breakfast in the morning or for a snack in the afternoon when we got back from sight-seeing. For dinner, we ate once at the place directly next door. I'm not sure if it was because they could tell we were tourists, but they added all kinds of items to our bill that we had not ordered. I pointed it out (in Italian) and our waiter said he would take those items off the bill, but he never did. We just refused to pay for those items, paid the rest of the bill and left. There were some good places in the area, so try as many out as possible.
The staff at the hotel were great. There was one man in particular who seemed to be at the front desk for the duration of our stay. He was very nice and was able to suggest places to eat, things to see. And he went out of his way making sure I had a cab to take me to the airport when I left.
I would definitely stay here again and would recommend it. It's in a charming building and I loved the old fashioned lift.

Ok, in the interest of full disclosure, I didn't actually stay here. And it may be a perfectly nice hotel, but I just had such a bad experience with them over the phone that I know I will never grace them with my presence.

Long story short: I needed some information from the front desk, the "gentleman" on the front desk informed me that he was too busy with a group at the desk and then ... he... hung up. In a word, it was rude. And I have a high tolerance for rudeness. But this was truly rude.

And so here's my thought process: if you employ someone at your hotel who thinks this is an appropriate manner in which to address a person, I can't imagine I would enjoy myself staying at your hotel, and I don't want to give my custom. Simple as that. Nice = make money. Not nice = lose money.

I don't think asking for a little civility is too much. Especially in the *hospitality* industry. But maybe that's just me.