First of all to some people who had their meanings in some negative way about some staff....just knowing how hard it can be to run a couple of hotels, where you as a tourist can lay down, relax and have a great time... it needs lots of good organisation and lots of pressure...so second of that...MY COMPLIMENTS! You guys are doing a great job!
As soon as I arrived, Theresa received me very kind, Michael was great doing the breakfast (with his classical music ;-))..Alfred gave me some good tips where and how to go to, and André finished that... Yvonne, never met you, but know that you are the driving part of all this behind, realy admire the things you guys are doing so well as a team, that made my staying with more pleasure as the room already was. Very clean, and even details like having a tea or coffee i could make with this water-boiler (..is that english? I am dutch, so sorry if I make some spelling faults)
The very centre was easy to walk to, so Secret Garden is situated good. I had a great time in Rome, but most important is: I felt like coming home in my room, after a long day!

Eyleen, Amsterdam, Holland

I stayed for 5 nights with my 4 year old daughter, we found the place clean, neat, good value.
Staff ? Well that depends on who you get, Michael is fantastic! As I was booking last minute I decided it would be easier to deal with things straight away and rang directly, was speaking to the ownner, she was rude, unhelpful and decietful, telling me yes that accom was available and then as soon as she had my credit card no to confirm, wrote back on email to say that I would need to change to another location of Secret Garden around the corner. This was a huge inconvenience with a child. I wrote several times on my day of departure to go to Rome confirmation of accom and transfers that were being arranged from airport and had no response to my emails, ringing again 10 minutes before having to leave to go to catch our plane only to get her husband with an irrate wife in the background yelling all soughts of abuse and obsenities. I was quite nervous apon my arrival but thankfully had nothing to do with this woman and only actually saw her apon my departure on the last day in which she didnt even acknowledge me, its a shame as all other staff were fantastic and thankfully this made my stay not a complete disaster

We stayed at the Secret Garden for a surprise mini-trip before my 40th day. The accommodation is reasonably basic but furnished in Ikea beds, bed side tables and lovely flooring. The place is spotlessly clea and we had a fantastic time. It was particularly moving for me (as a Catholic) as it provided a base to see the Vatican City and St Peters. I would thoroughly recommend this hotel to anyone on a "relative budget". The local restaurants are excellent as they are frequented by Roman citizens so are not overpriced. Meal for 2 including mussels to start, main courses, a litre of house wine (v good) for 30 Euros... can't beat it!

Spent the entire month of September and the first week of October in Italy, Tuscany, and Rome.
I am a painter, so i like small places to stay, with character and accessible rates.
Friends had recommended some accommodations to me, from their trip to europe a year ago, so I took their advice, and mostly booked the same, except in San Gimignano where the hotel they had recommended was fully booked.
In Rome i stayed at The Secret Garden which was in fact as my friends had described it to me: clean rooms, breakfast on the roof(garden), public transport around the corner.
A special word of thanks to Luciano, the manager, who got me a private tour of the Catacombs.