I stayed here for 4 days with my fiance. The staff were by far the best we have ever seen, and we have stayed in multiple hotels through Europe, Canada, and the Caribbean. My fiance had secretly told them that he wanted to propose. Not only did they provide a room upgrade, they also booked us in for the the moon Spa and offered to arrange pictures of us on the screen for the proposal. The Spa was beautiful, with a pool sized jacuzzi and sauna. We controlled everything from the jacuzzi jets, to the lights, music, and sauna programming. In addition, on checking in they provided a map, and directions and transit routes to major sites. The roof top terrace had magnificent views, and an array of seating including swing chairs. The location was also excellent, and everything was within a €15 taxi ride, or bus ride away. We would highly recommend this hotel abs we definitely plan on returning ourselves.