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“Excellent” 5 of 5 stars
Review of Trilussa Palace Congress & Spa

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Trilussa Palace Congress & Spa
4.0 of 5 Hotel   |   Piazza Ippolito Nievo 25-27, 00153 Rome, Italy (Gianicolense)   |  
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Ranked #39 of 1,263 Hotels in Rome
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Excellent”
5 of 5 stars Reviewed April 17, 2013 via mobile

We stayed at this hotel with my wife and our 7 year daughter over 2013 New Year holidays. It's a lovely hotel with a nice and cosy atmosphere to it. Private booking of the the spa with ice cold Proseco and fruits on 1 Jan was most certainly a treat. Hotel staff is more than friendly and attentive, and our special thanks go to Splendora, who made our daughters stay a bit more special. It's a nice location, close to public transport, which will take you to all attractions Rome has to offer in reasonable time. Plenty of great restaurants are within a walking distance. I would not hesitate to recommend this place.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this review, May 11, 2013
Dear Mr Andrei,

Thank you for writing your opinion on the web site, we are glad to read that you enjoyed your stay at Trilussa Palace Hotel.
We hope to welcome you very soon,

Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,540 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Manchester, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 17, 2013

We got a wonderful welcome from staff who speak excellent English. We were given a map of Rome with points of interest marked and staff went through this with us. We also recieved a bus and tram route to most attractions from the hotel which provided invaluable.

The rooms were disappointing considering it is 4 Star , I would put it at 3 star. The bathroom was lovely and bed was extememly comrortable but the wall were shabby. There was no dessing table with mirror so had to keep moving around to plug things in etc, the hairdyer was very powerful thought and better than most hotels.

We did not use the spa as too expensive and during our stay the roof terrace bar was not open. Breakfast was adaqute and catered for all tastes.

The staff were absoloutly lovely, so helpful and polite. Only a ten minute walk to lots of bars and restaurants. Great location.

Overall a really good stay just that I expected more based on the website and pictures I had seen.

Room Tip: To get hot water for the shower you need to switch on the switch at the hairdryer.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this review, May 11, 2013
Thank you for your feedback. We appreciate your comments; we at The Trilussa Palace Hotel take our guest feedback as paramount to our success and work on them as far as possible.
All the Staff is glad to read that you appreciate their service. The room standard is in line with the european standard but we are sure that if you asked for a bigger room we would have done all the possible to make you feel confortable.
We hope to welcome you soon,

Best Regards
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Manhattan Beach, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 15, 2013

I recently spent two weeks in Rome visiting a family member though only stayed my first week at the Trilussa. As the #1 hotel in Trastevere I expected much more. The staff was very helpful and pleasant and my review should in no way reflect on their efforts. They just don't have much to work with. The room was medioacre. The spa was disappointing. The massage was less than adequate. It was a wonderful location and easy to get to city central. The specific room I was in was very hot so I had to keep the windows open onto the very busy street below. The bathroom had this odd shower stall that was very awkward. On two occasions there was only tepid water. The room service was just ok. The first pizza was great, the second was a terrible frozen pizza that was barely edible. On a positive note, the bed was comfortable and the bath towels were great. Breakfast was below par. I am glad I didn't have it included in my rate.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this review, May 11, 2013
Dear Guest,
Thank you for your feedback. We appreciate your comments; we at The Trilussa Palace Hotel take our guest feedback as paramount to our success and work on them as far as possible. Please accept my apologies for the inconvenience caused during your stay with us. I can assure you that all points have been shared with respective departments to ensure that such incidents do not happen in the future. Please feel free to contact me personally next time you would like to visit us so that we may restore your faith in The Trilussa Palace Hotel as well as team who work here.
We look forward to welcoming you back.
Thanks
Kind Regards
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north east
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 11, 2013 via mobile

Stayed at the trilussa and found it average . The rooms while clean were dated and very small .staff I found very helpful and polite , facilities were ok , bar area was small , and front foyer was compact . We did not use the spa as we thought it was way overpriced . Breakfast was ok , and again the staff were very polite and friendly . For the money , I would have expected more , but overall we found the hotel adequate .i would stay there again , but feel it was overpriced .

Stayed March 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this review, April 12, 2013
Dear Guest,

First of all thank you for your stay at the Trilussa Palace Hotel Congress & Spa***.

Reading your online opinion we regret to read that you did not use the Spa. As you wrote the access is in supplement but is because you book the PRIVATE ACCESS so you can relax staying with your friends & Family.

Is a pleasure to read that you will come back and we hope that soooooooon!

Thanks again from the entire staff.
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Eston, UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 4, 2013

Stayed 24 - 28 March 2013

In a nice position as the tram stops right outside the hotel with easy access into the Centre Storico and the main area of Trastevere which has lots of reasonable places to eat and little cobbled streets to wander around. If you don't take the tram it is a 10 minute walk in to the main area of Travestere which your feet may not enjoy after a days tourist walking walking.

Trastevere train station is a few tram stops or 10 - 15 minute walk from the hotel up the main drag. This has direct access from Fiumicino via FR-1 train. Very good if you don't want a taxi. Also hotel can arrange taxi from airport if required - this worked out well for us on the way home as (on the suggestion of the receptionist) we managed to hitch a lift with another couple who were leaving at the same time and had a pre-booked taxi - we split the price and paid 30 euro for the trip back - pretty good when all you want to do is get home with the least fuss.

The staff are first class and will help in any way they can.

My other thoughts are pretty much the same as other reviewers. No gripes - Only slight fault was that the room was very warm as I don't think air con is turned on until later in the year when it gets warmer - we left the balcony door open each night. This is probably because being from the North of England it felt very warm to us whereas our Roman hosts probably thought it was cold !

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this review, April 5, 2013
Greetings from Rome!
Dear Guest,
Thank you for your stay at Trilussa Palace Hotel and for having left your opinion! We are glad to read that you were fully satisfied with the hotel, its location and the services offered. Thank you for your appreciation towards the staff.
We wish to have the opportunity to meet you again and to make you have another wonderful Roman holiday:-)
Take care!!
Warmest regards from the staff
PS: the AC is on now as we are on Spring, and even for Roman it's starting to get hot!!:-)
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Houston, Texas
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 2, 2013

If you want a perfect location with an excellent staff this is the hotel for you. My 2 adult daughters and I spent 7 nights in the hotel's 2 bedroom apartment. The apartment is spacious with 2 bathrooms. Although older, the apartment is clean and well kept with it being very, very quiet!

The staff is so very gracious and work super hard to help you with anything you need and they always have english speaking folks at their front desk for those of us challenged with Italian.

The tram (#8) and bus lines are just down & across the street from you. They also have a local flea market directly across from the hotel on Sunday morning.

This hotel is located in a residential area (Trastevere) where you can eat and drink with the locals yet still very close to all of the sites you want to see. If I'm able to return to Rome, this is where I'll be staying!

Room Tip: If you need extra room, definitely go for one of the hotel's 2 apartments.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this review, April 4, 2013
Greetings from Trilussa Palace Hotel,

Hi ladies,

It was a great pleasure for all of us to read your beautiful review, and all the staff is so thankful for that.
We are happy to know that your completely satisfied about your stay and you did enjoy our services. For the staff, a good review like yours is more satisfying than a month's salary because it is the essence of their work and it means so much for them.
We really hope to have the opportunity to meet you again and we are sure that next time you will bring with you a gentleman called Ken!!!:-)
Warm regards
The staff
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florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2013

We stayed for three nights at the end of March. The hotel was in a great location with easy access to a tram line to get you over the Tibur toward the central Rome area. We did not use any public transport as we like to take in a city by walking. The room had a balcony with a pleasant view of the neighborhood behind the hotel. The bed was very comfortable and the bathroom was clean. The spaceship shower was something else, but it did the job. The breakfast was good for a free breakfast. On our last night, we retired early due to heavy rain and a very early start the next day. The hotel offered many free movies and we were able to choose english language to watch them it which was nice. The staff was very helpful and friendly. Excellent customer service.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hoteltrilussa, Responsabile relazioni con la clientela at Trilussa Palace Congress & Spa, responded to this review, April 4, 2013
Greetings from Rome!!!

Dear guest,

we would like to thank you for the review that you have shared with the other users of tripadvisor.
We are glad to know that you did enjoy the services of the hotel like the free english movies but also the view from your room, the breakfast and the courtesy of the staff.
We hope that it will be not your last stay in our hotel, so we are looking forward to welcome you back soon!!!
Yours sincerely,
The staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trilussa Palace Congress & Spa

Address: Piazza Ippolito Nievo 25-27, 00153 Rome, Italy
Phone Number:
Location: Italy > Lazio > Rome > Gianicolense , Trastevere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Rome
#13 Luxury Hotel in Rome
#59 Family Hotel in Rome
#61 Romantic Hotel in Rome
#66 Business Hotel in Rome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Trilussa Palace Congress & Spa 4*
Number of rooms: 45
Official Description (provided by the hotel):
The Trilussa Palace Hotel Congress & SPA is an exclusive place for who wants to spend a pleasant holiday in Rome. Thanks to its location is the ideal place for discovering the beauties of the city in comfort. The hotel offers different types of rooms to meet the different needs of its guests: who travels with family, for business, for couples and for friends. After a day of walking or working, guests can finally enjoy a relaxing atmosphere in the exclusive SPA and being pampered by massages, rose petals and hot drinks. The historical centre is easily accessible. The hotel is indeed located in Trastevere area, a few minutes walk from Santa Maria in Trastevere. ... more   less 
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Also Known As:
Trilussa Palace Congress And Spa
Trilussa Palace Congress Hotel Rome
Trilussa Palace Congress Rome
Trilussa Palace Hotel Rome

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