My review will start on the positive side first, the location is the best its right outside Termini Train Station. This is the only posivive sign.

The Room:
Before you walk into this hotel there is a sign that shows 4 stars, but when you walk into your room it looks more like 2 stars (and I am being genoerous). We opened the door of our room and you find the beds right there, no space to pass with your luggage. The bathroom has this huge tube with no shower curtain. Water spatters all over the place its messy.
My issue:
When you check in you must prepay. My father gave the front desk his credit card, and there was a problem on their part because the credit card machine line wasnt working. So they told us if we wanted to stay there we had to pay cash. Being that we didnt have anywhere else to sleep we were obiligated to give them the last euros we had on our last night in Italy. I explained this to her, I told her I didnt want to exchange any more money because we where traveling back home the other day. She said well you need to pay cash if you want to sleep here. I asked if we can try the credit card later on and she could give us our money back. She said yes. Two hours later the credit card machine was still down and I asked if she would call the credit card company and ask for a approval manually so that we would have our room paid for and we could have our cash back she said NO. Then we asked if we can pay in US Dollars (some countries let you) she said this is Europe and we use Euros here.(I wish I could expian the gestures she was making) then I told her she should learn how to treat a customer and learn when she should shut her mouth. Then she called me arrogant. SHe was lucky my father pulled me away from answering more.

The staff was very helpful; the continental breakfast was convenient; the location was perfect; the room was quiet. I would definitely stay there again.

I stayed at the Hotel Siracusa in March. I was a part of a college group of 54 people and we stayed at Siracusa for 6 nights. The hotel is across the street from the main train station in Rome, so as is the case, there was hustle and bustle almost 24 hours a day, with the exception of early morning (2-5 am). The hotel is also near a church with bells so the bells go off every hour. This almost gives a more pleasant feeling. The rooms are accomodating. My room was a little small, but considering I had three roomates, this was to be expected. The beds were nice and provided a good nights rest - no bugs BTW. The showers were cramped with pretty little room to maneuver to do the basic essentials (pick up things etc.). There was a smell from the sewer system, but it was nothing that culdnt be overtaken with some air freshener and the window cracked a little. Overall, it was a good place to stay.

A disgusting place to stay and absolutely no reason for anything close to three stars. Dirt, smell and noise were the most common things we experienced. Hairs in the tub and sinks, broken toilet seat, corroding tub and sink, grime on counters, grime on floors, stained walls, stained bedspreads, stained headboards, smell that required the broken windows to be opened all the time, no air-conditioning despite the heat.... it came recommended by Sunquest Travel... never should Sunquest be putting this place into their packages. And... when we tried to get out of our booking Sunquest refused. We read the reviews... they should too!