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Hotel Lux: Traveler Reviews


Via Gaeta, 14 | (formerly Hotel Aretusa), 00185 Rome, Italy
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Reviews you can trust

69% Do not recommend
2.5 of 5 stars 16 reviews
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[ Date ] [ Rating ]
Bad experience

Hotel Lux

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1 of 5 stars
Winetaster_8   5 contributions
Oslo, Norway
Oct 12, 2008 | Trip type: Couples
1/1 found this review helpful

We have stayed 3 nights at the Lux in October 2008. We didn't like our experience at all. The hotel area is not very nice, it is also too far from the city center. The room was small, not very clean and the noise from other rooms or from the stairs and front office was extremely disturbing. We had to start the fan from the room air condition system (not really working!) to cover the noise in order to sleep. The breakfest was not good and the facility cleanliness was questionnable. We were told by our travel agency that we could have breakfest outside on a terrasse. Forget about the terasse, you don't want to eat there. In the same price brackets, you can find better hotels in Rome.

  • Liked — Nothing
  • Disliked — Noise, bad service
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 12, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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awful!!

Hotel Lux

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1 of 5 stars
covertanjou   2 contributions
Montreal
Aug 6, 2008 | Trip type: Family
1/1 found this review helpful

Horrible hotel. It was incredibly dirty...many stains on the bed spread. The shower doors were broken as was the tv. The rooms are tiny. It is in a horrible area. Pay a little extra and stay closer to the Trevi fountain.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2008
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since March 01, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Don't Stay Here

Hotel Lux

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1 of 5 stars
Amy124   3 contributions
Belfast, United Kingdom
Apr 20, 2008
2/2 found this review helpful

I came here on a group trip in march and was absolutely shocked.
my parents after staying the the St regis grand in december 07 announced that Rome was a beautiful city. Not where i was staying it wasn't. On arrival we were told that the coach couldnt go any further so we were told to walk to the hotel with all our bags. with 40 people that isnt so easy. the street of the hotel is lined with rubbish bins and graffiti and loud bars. the hotel is very small and only one lift out of two worked. althougth the hotel staff were pleasent it was clear they didnt understand english very well. my room was a twin room with two camp beds forced in too. meaning the four of us were in a room for two people. It was Unbelievably cramped!! we had to climb over the beds to get to the other side. the bathroom was alright although the shower was faulty. the hotel is very noisy at night time as there are many many school trips at the hotel. it is also very noisy from the street and we often found it hard to sleep. in the morning we were in for a shock. the breakfast was appaling. there was no hot food whatsoever. the only thing we could salvage was a rock hard slice of bread and some chocolate spread. even the fruit was off date! the table with food was also dirty and messy with food lying everywhere. we had to clean the tables ourselves and we usually found ourselves taking a plastic cup of watery hot-chocolate and heading straight back up to the room. luckily we only had to stay here for two night but on my way out of the hotel i seen it said 4 star, we had been told it was a 3 star. well it defiently was lower than that.

  • Date of stay March 2008
  • Member since February 17, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Probably the most terrible hotel I have ever stayed in....

Hotel Lux

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1 of 5 stars
fantasia112   19 contributions
Los Angeles, California
Apr 13, 2007
3/3 found this review helpful

I think the pictures I uploaded speak for themselves. I stayed with a group of 32 lately and I got to see all type of rooms on every floor. What a tragedy! Rooms are all very small and TV sets outdated. No international channels by the way when you are lucky enough to get a signal...

This is not an hotel more like a Youth Hostel. They literally locked the front door from 2 to 5 am. The breakfast is appealing (both in quantity and content). For the same price, your money goes a long way anywhere else in Europe (especially in Spain where we got to stay in REAL four stars for the SAME price!)

SHAME ON YOU LUX HOTEL!!!!!!!!!

Stay away from this place!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Large group or tour
  • Age group 35-49
  • Member since January 22, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Meh...would not stay here again

Hotel Lux

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2 of 5 stars
Sunshine2188   7 contributions
Ontario
Nov 3, 2006
2/2 found this review helpful

I was here with my family at the end of August. We chose this hotel because after spending a month in our hometown in southern Italy we wanted to see Roma and it's tourist attractions and I believe it was Nolitours that offered a series of hotels and tour packages.

The location was pretty good...a short walk to some live roma action, and we spent an entire day walking to via del corso, shopping, and walking back. the area is a bit shaddy though and i wouldn't recommend walking alone after dark.

the hotel room was TINY. thank goodness we were hardly in it unless to shower and sleep. We didnt have a bathtub just a shower. the A/C didn't work at all...we complained and they never came to fix it in the five nights we spent there.

Speaking of the staff, they are horrible. there was one guy at the front desk who was really just a doorknob. It seemed if we spoke to him in english or italian he didnt get what we were saying. the breakfast was nasty. we always just went to grab a cup of hot chocolate before we left for our tours or personal walking trips very early in the morning.

All in all, the hotel was crap. But, if you really just need a place to stay to sleep in, it's alright.

  • Liked — Pretty close to nearby attractions, and the cleanliness of our rooms
  • Disliked — Everything else
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2006
  • Visit was for Quality time with family
  • Traveled with Large group or tour
  • Age group 18-24
  • Member since July 19, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Hotel Lux Also Known As

  • Lux Hotel Rome
  • Hotel Lux Rome
Address: Via Gaeta, 14 | (formerly Hotel Aretusa), 00185 Rome, Italy