We arrived at the hotel, extremely tired from a long flight. We were "greeted" by a grumpy hotel attendant who rudely gave us the keys to our room. As soon as we walked through the doors of the hotel room, it reeked like a smoke-filled Vegas Casino & it had dirty, yellow-stained, peeling wallpaper. (We are both non-smokers and had specifically asked for a non-smoking room) The hotel attendant told us that no rooms were available that night.--they would see what they could do the following day.
That night we came back after dinner & there was a sign at the front desk that said "Ask hotel clerk about tours of Rome". So, we asked the hotel clerk and he stared at us dumbfounded & said he did not understand. I pointed to the sign beside him & he said he did not know about any tours.
The next morning we went for breakfast at 9:30 (breakfast was served until 10 am). We were grumpy b/c we were on the 1st floor & there was some type of a convention going on that woke us up very early in the morning. As we walked to the breakfast room we had to pass through a waiting room, where there was about 100 people smoking in a tiny room. As we walked through the crowd to the breakfast room.. I thought I would be ill inhaling the fumes. When we got inside, there was no food or eating utensils to be seen, except for a few revolting hard boiled eggs. We then had to cross back through the smoke-filled reception room again to get to the front desk. We explained the problem to the hotel attendant (a different one than the night before & from when we checked in).. He said, "I don't understand what you're saying". I made a hand gesture of eating out of bowl and he still could not understand what I was trying to say. We finally were able to explain the problem & the hotel attendant said, "This is impossible!" -(-He suddenly spoke fluent english with us.) I said "No, really, there's no food, and nothing to eat out of." After minutes of back & forth the situation was finally resolved. I was one hungry, smoke-infested, cranky, sleepless person that morning. I aslo had to take another shower after breakfast b/c I smelled like smoke. All in-all, we give a rating of "terrible" Oh-! & it's a twenty minute walk to the subway station.. it's also uphill on the way back from the subway station..perfect, after a long day of sightseeing.
Enjoy!
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