My boyfriend and I made a reservation through Hotels.com for Hotel Solis weeks before our trip. We specifically picked this hotel due to its location (despite some not so great reviews). However, we got there, and they did not have a room for us. It was not Hotels.com's fault, because Hotel Solis knew we had a reservation. But they literally denied giving us a room and tried to give us another room in another hotel across the city (in a worse area). I was livid!

The receptionist tried to help, but she really didn't have any authority. She called the manager (after my pleading), and he was apparently out riding his motorcycle and couldn't be bothered to talk to me. Needless to say, the customer service was TERRIBLE! The manager apparently doesn't care about his customers enough to ensure they have a room - after we clearly made a reservation. I would never stay here again, and I would definitely not recommend it to anyone who wants a stress free vacation. They also manage the Hotel Best and Hotel Invictus, so I would stay away from those as well.

I chose the Solis above all for its location. The Colosseum is just round the corner, the Forum is across the road, the Victor Emmanuel monument and the Campidoglio just minutes away and the Pantheon, Piazza Navona, Trevi Fountain - indeed everything else - all in walking distance. We were a party of 11 and our rooms were fine. Comfortable beds, spacious bathrooms, helpful staff and a good, Italian breakfast. We all hope to stay at the Solis again and having read some of the other reviews of the hotel can only say to travellers that if you want four or five star luxury then you have to book - and pay for - four and five star hotels. But if you want a comfortable and convenient base from which to explore Rome, the Hotel Solis is unsurpassable.

You cannot get a more perfect location, close to everything, within walking distance of anything in Rome. Hundreds of restaurants, bars, gelato, fast food, gift shops all on the same block and nearby area. The front desk was very helpful, very nice and spoke good English. From the view of the street you can see the forum. The shower was a bit small, the room was huge in standards of European rooms.

I'm going to keep this review short and sweet. My brother and I walked from the train station to the hotel in approximately 15-20 mins (all downhill). Was a fine walk as long as you aren't lugging too many bags.

I booked this hotel strictly due to location and cost (knowing we wouldn't be spending any time in our room other than to sleep and shower.) Perfect location! Less than a five minute walk to the ancient ruins and the Colosseum. We only spent two nights here so we wanted to be able to avoid cabs and walk.

As far as the hotel...my brother and I are NOT picky and can handle "okay" accommodations. Our room was tiny with two twin beds pushed together. (a little too close for comfort) I easily pushed the beds apart and put the single end table between the beds to give us a bit of space. There was really no room for our suitcases but we managed. Housekeeping was average at best. The bathroom was a decent size with the exception of the shower which was quite small by our US standards.

All in all...while I wouldn't go back to this hotel....it worked for us on this trip. I travel extensively and feel this review is fair and accurate. If you are a stickler for comfort and cleanliness...you may want to look elsewhere. If you are a budget...are looking for a perfect location and can "rough" it....This place is perfectly fine.