Overall this hotel was a great place for what my wife and I needed. We were quickly welcomed by a staff member and our luggage was brought up to the room for us (what with the small elevator and all). Our room was very spacious as was the private bathroom. The room had a refrigerator but, if it was working, wasn't much cooler than room temperature. The location was great, 10 minutes tops from Stazione Termini. The staff were very polite and helpful in pointing us in the right direction. The hotel sits almost at the end of a street and, based on our room location, was very quiet. They have a sort of street market right outside the hotel. Would definitely recommend this hotel to anyone!!