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La Fenice Hotel: Traveler Reviews


Via Francesco Crispi 15 | Spanish Steps, 00187 Rome, Italy
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85% Recommend
4.0 of 5 stars 51 reviews
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La Fenice Hotel

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4 of 5 stars
Tom_Slick_001   3 contributions
Belluno, Italy
Oct 13, 2008 | Trip type: Business, Couples

I stayed w/my wife for 2 days and, while she was in the hotel the day before (for works), i arrived the day after (for holidays). The room she booked was a double but not so big, so we asked if it was possible to stay in a bigger room and kindly they give us the "Michelangelo" suite room, a bigger room with a beautiful view on Roma. Each one passed from the reception desk was pleasant w/us. The place is 2 min. walking distance from Piazza di Spagna, so a 15/20 min walking distance from the main monuments of the Ancient Rome. For all the other places in Roma (Vaticano, Basilica di S.Paolo fuori le mura, etc..) there is the metro station at 1 min. A little minus sign regarding breakfast (not a very rich breakfast, but croissants, ham, etc. was present) and regarding the spaces and the bed in the rooms in the main hotel building (but for a 2 days holidays is enough).

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 13, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $259 (year-round)
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Okay but not worth the money

La Fenice Hotel

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3 of 5 stars
PinkUnicorn   13 contributions
Calgary
Jun 9, 2008

I stayed in the La Fenice Hotel for two nights in May. Overall, the hotel was okay but was not particularly great value for the money. The front staff were friendly and helpful with one major exception (more on that below) and the rooms were okay, but not great. The location is good for a first time visitor to Rome as it is very close to all the major sites (the Spanish Steps, the Colliseum, etc.) but I don't think I would stay there again. I prefer the area around the Vatican as it is quieter and generally more cost-effective.

The breakfast was not great at this hotel - the "juice" was chunky and weird tasting, there was hair on the cheese, which looked old, the meat tasted funny and the bread was stale.

As I mentioned above we had one major issue with a front-desk employee. The afternoon before our departure, we went to the employee, who was an older gentleman, and asked him to please book us a car to take us to the airport the next morning. The hotel had a big sign at the front desk saying that they would happily book you a car for just this purpose, just let them know the day before. He refused and said that it was "too expensive" and that we should just take a cab since they are cheaper and it would only take five minutes to get one in the morning. We had our doubts, but against our better judgment we allowed him to talk us into it. So the next morning we go down and ask for a cab, and of course it took awhile to get one (close to 25 minutes). We are so lucky that traffic wasn't too bad or we would have missed our plane. So if you want a car and this guy argues with you and tells you to take a cab, say NO and DEMAND that he book the car!

  • Liked — Location
  • Disliked — Front desk staff member's refusal to book us a car and the breakfast
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay May 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Other
  • Age group 25-34
  • Member since October 23, 2007
  • Would you recommend this hotel to a friend? No
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $259 (year-round)
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Business Class

La Fenice Hotel

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4 of 5 stars
averell23   23 contributions
Pisa, Italy
May 23, 2008

I stayed here for two days for a work-related event. The rooms were all right. They could probably have been classier (that's my taste) but they contained the things that you'd expect from a four-star establishment (tv, minibar, air conditioning, ...)

Wireless internet was available for a small daily fee. Breakfast was standard hotel fare, and the staff was friendly.

The hotel is a bit off the city center, but the staff will help you with the transport. They also sell bus tickets.

There is a nice courtyard/garden for the guests to use and some couches and meeting points where you can sit down and talk.

  • Date of stay October 2007
  • Member since May 30, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $259 (year-round)
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Ideal -Central, Clean, Friendly -would return

La Fenice Hotel

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4 of 5 stars
John-Kettering   4 contributions
England
Apr 14, 2008 | Trip type: Couples

Stayed for a long weekend arriving at hotel at 11 on Friday morning. We expected to just dump bags and get room later. They gave us coffee and croissants (gorgeous) and our room 5 mins later!
All staff very friendly and helpful, room was adequate in size, clean and kept that way during our stay, and pleasantly furnished.
Breakfast room, on the roof, is a bit cramped and could be a problem if all guests came to breakfast together. This didn't happen to us.
Position is 5 mins from both Trevi Fountain and Spanish steps, Bus stops for several main routes (including Vatican) is just round the corner, Metro is 5 mins away. Would definitely use again on next visit

  • Liked — Friendly and clean
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since March 25, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Older travelers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $259 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great location but check your booking

La Fenice Hotel

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4 of 5 stars
noplanb   3 contributions
Exeter
Nov 19, 2007 | Trip type: Couples

We were booked in to La Fenice for 4 nights. We turned up on the first night, a Saturday, only to be told there had been a problem and there wasn't a room for us. We were offered a room at their sister hotel (Trevi Hotel) for the night and could come back the next day. We would have rated the hotel higher if we could have stayed for the full 4 nights.

The hotel is in an excellent location, five minutes walk from the Trevi Fountain and very convenient for the metro, 5 mins walk to the Barberini. Also within walking distance for the Pantheon, Spanish Steps and Villa Borghese.

Our double room was very pleasant, although there were no English speaking tv channels. The staff were friendly and helpful.

There is only 8 rooms and so the breakfast room is very small but great location on the 5th floor with views over the rooftops.

The hotel is in a side street and we weren't bothered at all by any road noise.

A perfect base from which to explore Rome.

  • Liked — Fantastic location
  • Disliked — Problems with the double booking on a Saturday night
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since November 19, 2007
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d518424?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $259 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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La Fenice Hotel Also Known As

  • Hotel La Fenice
  • La Fenice Rome
Address: Via Francesco Crispi 15 | Spanish Steps, 00187 Rome, Italy