Some people rave about this hotel being great because of its location i.e. proximity to Termini station. When you come out of termini you will find it difficult to find this hotel. After arriving in Termini exhausted after flight and train you will need to walk up a steep street which is absolutely filthy. Graffiti everywhere, refuse bins all on the streets. Eventually you discover the Radisson's back entrance! The main entrance is on the other side but the front still leaves alot to be desired.
A luke warm welcome awaits you at reception. I booked a superior / business class room with a balcony. I was expecting a nice modern roomy interior with a balcony you could sit out on. Dream on! Room was tiny and the whole idea of putting the shower and wash area in the room itself just didnt work. There is also no wardrobe space just somewhere to hang you clothes in full view of any housemaids. The balcony is tiny and there is nowhere to sit.
There were a few postives, the bed was quite comfortable although that might have been the fact that I had travelled from ireland on two hours sleep and was shattered upon arrival. The air conditioning is brilliant and will have the room like a ice box if you want which was a great relief from the 30c + temp outside. I ordered some room service and have to say the food was quite good and tasty.
I decided to stay the night and see how i felt about the place the next morning once i had got some sleep. However I decided to change hotel the next day and even though they could have charged for an additional night the hotel were very receptive and said I would just have to pay the one night.
Overall the hotel is not bad for a quick business trip but it is definitely not a five star I would say 3 star pushing maybe to four star. The worst was the cleanliness of the rooms, poor fronty desk service( when I went to check out the were 4 men behind the desk but only one could deal with check in/out and i still do not know what the other 3 "stagliare" were standing around there for?) and the poor image / dodginess of the surrounding area.
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