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Radisson SAS Rome: Traveler Reviews


Via Filippo Turati 171, 08185 Rome, Italy
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Reviews you can trust

53% Do not recommend
3.0 of 5 stars 349 reviews
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[ Date ] [ Rating ]
The Jetsons go to Prison

Radisson SAS Rome

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2 of 5 stars
Jonster112   5 contributions
New York City
Jun 16, 2009 | Trip type: Friends getaway
1/2 found this review helpful

"That's your hotel up ahead," the cabbie said as we headed down a narrow Roman strada.

"You mean the one that looks like a prison?"

"Yes," he laughed. "That one."

"Do they issue numbered jumpsuits along with the slippers when you check in?"

Seriously, this is one strange looking hotel. At night, the rooms are framed in multicolored, neon lights which give the facade of the place an incongruous "Hollywood Squares" look. You expect to find Judy Jetson sitting behind the odd reception "desk" which is actually a cloth-covered (and rather dirty) donut-shaped enclosure lit from within. The staff and engineering personnel (our air-conditioner wouldn't come on) were all gracious and willing to help but I have never encountered such a badly-designed hotel room. Like others have said in their reviews, the tub was in the center of the room, enclosed by frosted glass, seriously cutting down on the square footage. In many hotels now, the air conditioning and lights come on when you place your room card/key into a slot inside the room and turn off when you remove it. In this room, hanging off the wall like a collapsed lung, was a ilttle inflatable egg-shaped fabric lamp like nothing I have ever seen before. When you enter, this lamp turns on and a small interior fan begins to inflate it until it becomes about the size of a small, glowing pillow. It serves no useful purpose but to be annoying, as you can't read by it, and the whir of the electric motor is constantly keeping it inflated. I'd have to say that this lamp kind of symbolized the entire Radisson/Rome experience for me. Modernity sans comfortability. The hotel sits on the edge of central Rome in a neighborhood just in back of the main train station. There is a gritty feel to the area, and graffiti is everywhere. However, graffiti is everywhere else too, so don't let that swing your opinion. If you can get a good rate, I'd give this hotel a shot. Otherwise, I'd spring for something along the Via Nazionale where you will encounter a more pleasant environment. There is one big redeeming feature to this place - the rooftop pool area. It is nicley designed and relaxing. There is a bar up there too. I suggest downing a couple of shots at the pool before they take you to your room.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since February 11, 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from ManagementRSRoma, FO manager
(Management representative)
Jun 19, 2009
Dear Reviewer,
thank You for the feedback, wich we found indeed original and enjoiable in reading.
Thanks for having spent good words on the service, and for having pointed up some plus we offer, with the rooftop pool and particular modern atmosphere of the house. It's clear You didn't had a fairly good impression of Hotel comforts. We do respect Your opinion, and we'd like to have another chance to enjoy the whole of the package, may be in a different kind of room among the categories we offer.
And, of course, we'll be glad to offer You in that occasion a couple of shots at the pool bar.
Thank You
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $283 (year-round)
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What else can I say?

Radisson SAS Rome

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1 of 5 stars
canuck26   1 contribution
Canada
Jun 16, 2009 | Trip type: Business

The previous reviewers said it all. Stayed there for a business conference June 12-14, 2009 Tiny rooms, a bizarre shower as a headboard. I could not get the curtains all the way around therefore getting the floor all wet, peeling paint...... I would not recommend this hotel to anyone. Scandanavian minimalism gone amok...... It does have free wireless internet though which is unusual for European hotels

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 35_49
  • Member since June 16, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from ManagementRSRoma, Fo manager
(Management representative)
Jun 19, 2009
Dear Reviewer,
thank You for Your review.
We are glad You appreciated our free wi fi connection system, at least !
Indeed we are sorry You didn't liked the style of the hotel.
We would like anyway to have chance to make Your opinion change, and if You'll decide to give us another opportunity, You'll be more than welcome.
Thank You
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Please staff that front desk! Answer the phone!

Radisson SAS Rome

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4 of 5 stars
MCMember   42 contributions
North East of England
Jun 14, 2009 | Trip type: Business, Solo travel

Another stay (3 nights) at the Radisson Es as part of a business trip. It remains a very convenient hotel in the city centre (although the area especially at the back near the station is a bit dodgy) and of course if you're into design this is the place.
Rooms are not huge (20 sqm) but well-fitted and with a comfortable bed. The Overall atmoshphere is pleasant but the hotel can be busy at times with many conferences and corporate events - where this becomes less acceptable is when that prevents access to the bar or Restaurant.
There seems to be a recurring problem with getting the front desk to answer the phone: Room service requires letting the phone ring for over one minute and the same happens for external calls to your room - so this is NOT the 100% satisfaction promised. One gets a feeling of the problem when checking in and out with waiting times not up to standards.
The Hotel may offer you his Limo to get you to the Airport: just remember it is 55€ whilst Taxis have a fixed charge of 40€ (which they will generally negotiate up at 45€), so the Limo, which is a minivan is only useful if there are several of you with bulky luggage - The Hotel will call you a 'normal' taxi with an indentification ticket upon request though (if you can access the front desk, that is ...)

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveller
  • Age group 35_49
  • Member since August 09, 2006
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from ManagementRSRoma, FO manager
(Management representative)
Jun 19, 2009
Dear Reviewer,
Thank You for Your feedback.
Much kind of You the good rating despite the issues You experienced.
That means You gave us chances to improve our services, and start positive changes in the organization.
Indeed, we may busy at times, but the service doesn't have to suffer for this.
We'd like to have You as appreciated guest one or many more times again, in order to make the rating and Your satisfaction rise even more.
Thank You
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Worst hotel I have ever stayed in!

Radisson SAS Rome

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1 of 5 stars
Rob_0004   1 contribution
London
Jun 5, 2009 | Trip type: Friends getaway

Not knowing where to stay in Rome and the level of quality of the hotels, I decided that the Radisson would be a safe bet as I have stayed with them in other countries before. The distance from the main train station is great (although the area has a ghetto feel to it and you don't feel like you are in Rome) and that is where it ends. They have attempted to make the rooms look new and modern but have only achieved a trashy feel. The toilet has a slightly frosted glass door so no privacy. The shower is a cubicle in the middle of the room with slightly frosted glass (maybe romantic and sexy for a couple, but not so good for two friends sharing a room). The head boards of the beds kept on falling off. The entertainment system did not work. There is room climate controls but they are fake and there is only one setting for each floor so you die of heat. You can't sleep with the windows open due to the noise from the station. When complaining about the temperature it took them 2 days to move us to a cooler floor. And to top it off even in the second room, the head boards were falling off and generally the quality was about a 2 star level. The attractions are within walking distance if you are fit and willing to walk many miles to get to them.
At the end of the stay as compensation (after a complaint) I was offered a free nights stay next time I return to Rome, but what I tried to explain is that the hotel is awful so why would I voluntarily stay there again?!? Absolutely the worst hotel I have ever stayed in.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay November 2008
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 25-34
  • Member since June 05, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $283 (year-round)
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Totally impractical

Radisson SAS Rome

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1 of 5 stars
Pack0222   1 contribution
North Wales,
May 27, 2009 | Trip type: Couples

My wife and I visited the hotel for 3 days at the end of a cruise around the med. Having used Radisson regularly in other parts of the world I expected the same standard. The roof top pool area was nice and the standard euro breakfast was fine but the room was a disaster.
The room was quite small but was minimalist design gone crazy. The bed was located in the middle of the room. Behind the headboard next to the bed was a tent which purported to be a shower. Adjacent to the tent was a round wash basin with no surrounding surfaces so nowhere to put anything,soap toothbrushes etc. We had two large suitcases, having previously spent a week on a cruise ship, but there was nowhere to put them. We had to lay them on the floor taking up the already limited space around the bed. There were no wardrobes, the only area for clothes being a free standing rail about half a metre long adjacent to the tent. Behind the rail was a mirror which was completely obscured if any clothing was hung on the rail.
All of this, bed, shower, rail etc was was organised like an island in the middle of an already small room. The toilet was set in a hole in the wall fronted by a glass partition which acted like a sounding box on a guitar amplifying the sound of any movement or bodily function twentyfold.
The room in this hotel is not of the standards I had come to expect from Radisson. The room may look extremely modern but is totally impractical.
The staff were fine and the location suited our purpose perfectly being adjacent to the main railway station but I would certainly not use this hotel again or recommend it to other travellers.
Ian Ross

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 27, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d510748?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $283 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Radisson SAS Rome Also Known As

  • Radisson Rome
  • Rome Radisson
Address: Via Filippo Turati 171, 08185 Rome, Italy