Another stay (3 nights) at the Radisson Es as part of a business trip. It remains a very convenient hotel in the city centre (although the area especially at the back near the station is a bit dodgy) and of course if you're into design this is the place.
Rooms are not huge (20 sqm) but well-fitted and with a comfortable bed. The Overall atmoshphere is pleasant but the hotel can be busy at times with many conferences and corporate events - where this becomes less acceptable is when that prevents access to the bar or Restaurant.
There seems to be a recurring problem with getting the front desk to answer the phone: Room service requires letting the phone ring for over one minute and the same happens for external calls to your room - so this is NOT the 100% satisfaction promised. One gets a feeling of the problem when checking in and out with waiting times not up to standards.
The Hotel may offer you his Limo to get you to the Airport: just remember it is 55€ whilst Taxis have a fixed charge of 40€ (which they will generally negotiate up at 45€), so the Limo, which is a minivan is only useful if there are several of you with bulky luggage - The Hotel will call you a 'normal' taxi with an indentification ticket upon request though (if you can access the front desk, that is ...)

Not knowing where to stay in Rome and the level of quality of the hotels, I decided that the Radisson would be a safe bet as I have stayed with them in other countries before. The distance from the main train station is great (although the area has a ghetto feel to it and you don't feel like you are in Rome) and that is where it ends. They have attempted to make the rooms look new and modern but have only achieved a trashy feel. The toilet has a slightly frosted glass door so no privacy. The shower is a cubicle in the middle of the room with slightly frosted glass (maybe romantic and sexy for a couple, but not so good for two friends sharing a room). The head boards of the beds kept on falling off. The entertainment system did not work. There is room climate controls but they are fake and there is only one setting for each floor so you die of heat. You can't sleep with the windows open due to the noise from the station. When complaining about the temperature it took them 2 days to move us to a cooler floor. And to top it off even in the second room, the head boards were falling off and generally the quality was about a 2 star level. The attractions are within walking distance if you are fit and willing to walk many miles to get to them.
At the end of the stay as compensation (after a complaint) I was offered a free nights stay next time I return to Rome, but what I tried to explain is that the hotel is awful so why would I voluntarily stay there again?!? Absolutely the worst hotel I have ever stayed in.

My wife and I visited the hotel for 3 days at the end of a cruise around the med. Having used Radisson regularly in other parts of the world I expected the same standard. The roof top pool area was nice and the standard euro breakfast was fine but the room was a disaster.
The room was quite small but was minimalist design gone crazy. The bed was located in the middle of the room. Behind the headboard next to the bed was a tent which purported to be a shower. Adjacent to the tent was a round wash basin with no surrounding surfaces so nowhere to put anything,soap toothbrushes etc. We had two large suitcases, having previously spent a week on a cruise ship, but there was nowhere to put them. We had to lay them on the floor taking up the already limited space around the bed. There were no wardrobes, the only area for clothes being a free standing rail about half a metre long adjacent to the tent. Behind the rail was a mirror which was completely obscured if any clothing was hung on the rail.
All of this, bed, shower, rail etc was was organised like an island in the middle of an already small room. The toilet was set in a hole in the wall fronted by a glass partition which acted like a sounding box on a guitar amplifying the sound of any movement or bodily function twentyfold.
The room in this hotel is not of the standards I had come to expect from Radisson. The room may look extremely modern but is totally impractical.
The staff were fine and the location suited our purpose perfectly being adjacent to the main railway station but I would certainly not use this hotel again or recommend it to other travellers.
Ian Ross

Surrounded by beautiful, old architecture, the modern lines of the Radisson stand out like a sore thumb. While close the the train station that we needed to access to reach Civitavecchia and the Port, a cab had to be taken to reach any of the usual Roman must-sees.
The room was disappointing and tired, but most disappointing was the service: while everyone was very polite and friendly, the staff was clearly UNDER-staffed and getting room service required a trip to the restaurant since no one would answer the phone either at the front desk or in Room Service.
I will certainly find some place else to stay next time in Rome.