Pros and cons - Pros: Great looking rooms, clean and roomy and well appointed. Very unusual setting on 4th floor of huge old building. Quaint antique elevator or flights of wide, long stairs. Makes you feel like you are in the 'real' Rome. The bed linens were fabulous - smelled so fresh and felt so smooth that you wanted to stay in bed instead of investigate Rome! Good continental breakfast and all day choice of drinks, yogurts etc..Breakfast room cute. Wonderfully informative staff who had all sorts of Rome tips. Good location - within walking distance of coliseum and other sites. Small shops, restaurants nearby. Cons - the first room I was in had no hot water at various times during my stay. Of course these times were in the morning before I left and at night when I returned. As staff was only available during the mid morning I had no recourse but had to deal with cold showers. It was especially irritating as they admitted they knew about this problem before I came but said nothing as they were trying to fix it. After a day of trying to fix the problem (and another night/morning of cold water) my room was switched. The new room on a higher floor had great water and was lovely but had no wireless connection. As with the water I was told there were sometimes problems with this and they were trying to fix it....I ended up bringing my computer into the breakfast room anytime I needed an internet connection. I would stay here again - everything else was wonderful - but I would get specific reassurances in writing that I was getting a room that has internet and constant hot water. I really felt they should have offered a substantial discount for the problems they knew about but hoped I would not notice. So I would get a refund guarantee in advance to make certain they gave a working room.
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