We had the poor misfortune of staying at Bellesuite in Roma, recently. While the hotel is quiet and appears to be charming on the outside, don't be fooled. The room we stayed in, along with the pathetic bathroom, left MUCH to be desired. I'll get the details about the bathroom out first. There was a large hole in the middle of the bathroom floor. It had a round, metal disc covering it, but it wasn't bolted down, so it slid off and exposed the hole leading to who knows what underneath. Yuck. The floor was dirty, with some hair on it, and the shower appeared to have been cleaned roughly in 2007. When I turned on the water in the unbelievably tiny shower, the floor immediately flooded because the drain was clogged. When my husband went to the innkeeper to get a plunger (yes, that's right, we took care of the problem ourselves), the boy didn't understand a word of what he was saying, and returned with a bottle of the Italian equivalent of Drain-O. My husband had to then go next door to the neighboring hotel. The innkeeper there, of course, understood, because he had common sense and had actually heard of a plunger previously. We then unclogged our own shower. As if the bathroom issues weren't enough, there were the metal blinds on the window in our room. When you raised them with the button (they were electrical), the retraction coiling function was not working properly and the blinds then proceeded to unravel in our room at the top of our window, complete with a very loud thud and crash. We had never experienced one of these before, but I am sure this was not what was supposed to happen. The breakfast buffet the next morning was less than desirable, too. I am glad one was included, and the cappuccino was good, but that is just about all the good I can report about it. It consisted of breads, yogurts, some cereal and one little plate of meat. The terrace where it was served was very pleasant, though, so at least the scenery was nice while we ate our dry bread and drank our coffee. When my husband went to tell the morning innkeeper about our misfortunes the night before with the bathroom et al, all he said was, "I'm sorry." No offer of trying to improve it for the future, no offer of a discount in our rate, no nothing. Thank goodness we only had to stay there one night. By the way, the aforementioned neighboring hotel in this review is the Residenza Cellini. Save your grief, spend a few extra Euro and rest easy there, instead. You will not regret it. It's our favorite in Roma and will not go anywhere else in the future when we are in Roma.
