Firstly, the rooms were spotless - small, yes, but I was travelling alone and just wanted somewhere comfy, clean and safe to spend my few days in Rome. It excelled in all of these and the breakfast was fresh and varied as you like.
On the second night there I took an allergic reaction and was very ill all night and after taking antihistemine got really panicky and upset and scared, as I was all alone in a strange city! The staff were unbelievably attentive. They checked on me regularly to make sure I was okay, both by phone and in person until I the medication had taken effect and I could settle down for the night, calmed me down and assured me they could get a doctor at any time I wanted one. They calmed me down so much and reassured me during what was extremely scary - I have had anyphylactic reactions before where my throat has closed over. Because I didn't speak italian, needless to say I terrified myself but they dealt with it so well!
Rome is beautiful and not somewhere you want to sit in your hotel all day and night but the rooms were clean, fresh and airy so were great for chilling out with a book when finished trekking round the sights all day!
Can't stress how grateful I am to the people who worked there, and how well they did their jobs.
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