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“Could've been better” 2 of 5 stars
Review of Il Palazzetto

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Il Palazzetto
Vicolo del Bottino 8, 00187 Rome, Italy (Campo Marzio)   |  
Hotel amenities
Ranked #232 of 1,263 Hotels in Rome
A TripAdvisor Member
“Could've been better”
2 of 5 stars Reviewed March 9, 2006

Il Palazzetto is in a famous location at the Spanish Steps, although this means some noise throughout the day and night. The room we had was a decent size, but not large, with a luxury bathroom. The problem was that it smelled strange, frankly like a dirty diaper was hidden somewhere - we actually looked. I got dressed up (because how you dress is supremely important at the Hassler) and asked for a replacement room. After a few hours the answer came that they could move us to the main building - the next day.

They tried to charge me the current walk-in price, hundreds more than the rate - about $250, I had paid well in advance for our palazzetto room. I wasn't going for that, so after another few hours they agreed to keep the original price for the main hotel room. That turned out to be an interior facing room, nice enough, and we were happy to be through with the front desk, who were civil but not dedicated to making things as perfect as their reputation would suggest.

The Hassler is a beautiful looking hotel, but it is so formal that it would be a burden for most Americans who value service over stuffiness. I'm a businessman, dress relatively well, and am polite, had the money, but I didn't enjoy the sense of being assessed by the staff as to my station in life, and didn't get the sense of service or luxury the hotel's prices and attitude would lead one to expect.

  • Stayed October 2005
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    55
    12
    7
    3
    2
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10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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london
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed September 14, 2005

Lovely, run by the Hassler, only 4 rooms so book early and ask for a room overlooking the Spanish Steps. The rooms are very elegant, well furnished with great linen (Irish linen pillow cases and I suspect Frett sheets - if these things matter!) No problems with soaps (unlike last poster) - in fact very generous huge Hassler soaps, and 2 large bottles of shampoo / bath foam. very good quality bath robes, slippers etc - everything you would expect - however, you don't get the other stuff you usually find in 5 satr hotels (lotions, mouth wash, ear buds, shoe shine etc). The position cannot get any better, you literally spill out onto the Spanish Steps (and all the shops and restaurants you can wish for)- there is also a private terrace where you can people watch. I think it's nicer staying here than at a large hotel. One moan which bothered me (but not my partner) - the doors are poorly insulated and you can hear people returning in the evening, foot steps, talking etc - pity - having invested in providing quality fittings to forget abt door insulation. Breakfast in summer in the Hassler Palm Court - great breakfasts and excellent, friendly service throughout - I will definitely stay here again - in fact whenever I visit Rome.

  • Stayed August 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, Maryland
Top Contributor
82 reviews 82 reviews
51 hotel reviews
Reviews in 57 cities Reviews in 57 cities
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed June 8, 2005

Look out your window onto the Spanish steps. The room is large, comfortable, and everything is new. Breakfast at the rooftop restaurant in the Hassler Hotel has breathtaking views. Go out the entrance on the first floor of Il Palazzetto, and you're at the entrance to the subway. We appreciated the satellite TV with full SKY programming, although we only watched in the middle of the night after wandering the Rome streets. Only small problem was some slight neglect on service. They gave one bar of soap to serve for the sink, shower, and bidet. When we asked for more, it never came. The shower drain was clogged when we checked in, but after reporting it, they fixed it immediately. The price of 300 Euro per night is high, but compared to other places we saw at this rate, this is superior. We spent the first two nights of our honeymoon here, and it's definitely THE romantic spot to be in Rome.

  • Stayed May 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 12, 2005

A stunning room, wonderful bathroom, walk in wardrobe - the lot! And open your window and there are the spanish steps! You can sip wine on the private terrace and be the envy of all the tourists sat on the steps waving at you. The hotel is excellent value for money, only four rooms so you feel special. The restaurant has amazing food and as this is part of the wine acadamy the wine is stunning. We did a wine tasting course and could not fault the somellier. Excellent service. If you want a special stay in rome, love good food and wine go here! Oh and I forget to say, as they are part of the Hotel Hassler you get to have breakfast in the Hassler roof restaurant. Fantastic views of rome and wonderful breakfasts - smoked salmon and champagne for me!

Stayed April 2005
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Il Palazzetto

Address: Vicolo del Bottino 8, 00187 Rome, Italy
Location: Italy > Lazio > Rome > Campo Marzio
Amenities:
Free Breakfast Spa
Hotel Style:
#11 Spa Hotel in Rome
#300 Romantic Hotel in Rome
Price Range (Based on Average Rates): $$$
Number of rooms: 4
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Also Known As:
Il Palazzetto Hotel Rome
Il Palazzetto Rome

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