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Serena Hotel: Traveler Reviews


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87% Recommend
4.0 of 5 stars 127 reviews
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[ Date ] [ Rating ]
Good Hotel for Roma Sightseeing

Serena Hotel

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4 of 5 stars
RomaTraveller1   1 contribution
Germany
Aug 13, 2008 | Trip type: Couples
2/2 found this review helpful

Quite good hotel for the money you have to pay. The room is clean and not too noisy. While we stayed in the Hotel for some days in the beginning of August the airconditioning was working and the room was very comfortable for sleeping. The TV set (flatscreen TFT) offers a variety of stations such as Italian and Spanish channels along with BBC world, CNN and the german ARD channel. However, some of the channels showed in a quite "snowy/noisy" picture quality.

This hotel have quite an interesing and old style lift which is a great fun to use. The staff of the hotel was very friendly and helpful the reception desk is operated 24 hours a day. All the staff from the reception desk speak good English. The breakfast is good. Especially the cappucino you can order for free from the hotel staff or obtain from a self service machine. We only missed fruits in the breakfast buffet.

The only negative thing to report about the room was the shower area. It had leaky door and the water was flowing out of the shower-cell furthermore the shower-head was quite "ugly" and was in need of urgent replacement.

The hotel is very close to the central train station Roma Termini where you also have access to the Metro Lines A and B and a bus terminus for several routes to the Vatican and other sightseeing places and some shopping opportunities. You also have easy access to Tram Lines 5 and 14 which have a stop near the hotel too. If you want you even can walk to Vatican (approximately 20-25 minutes walking), Colosseum, Forum Romanum and other sights more close to the hotel.
There are also some great and not too expensive Restaurants around the hotel.

  • Liked — The Lift
  • Disliked — Showerhead
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since August 13, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $148 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
For kebab lovers...

Serena Hotel

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1 of 5 stars
Traveller77Finland   1 contribution
Finland
Apr 20, 2008 | Trip type: Couples
1/1 found this review helpful

Apart the rooms being tiny and the street noisy and dodgy at nights, there was a few reasons why I don't recommend this hotel:
1) you might get unlucky and get the same room as us, the one that's over a kebab shop, and every morning you wake up to a disgusting greasy smell of kebab (which will stay in your room and clothes for the rest of the day).
2) the walls are so thin that you'll be able to hear in every detail the deeds your neighbour is up to in his toilet.
3) when lifting the throw on the bed I found some hairs on the duvet.
4) breakfast is poor.
5) and finally - do not even dream of getting a refund!

  • Liked — Close to Termini
  • Disliked — Kebab smell, noisy and tiny rooms
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 20, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $148 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Very good hotel

Serena Hotel

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5 of 5 stars
Cityscramblers   2 contributions
Helsinki, Finland
Apr 17, 2008
0/1 found this review helpful

We stayed in thin excellent hotel for one week. The rooms vere very nice and clean. The brekfast was great and the staff friendly. The hotel elevator was very "fancy". When we left the hotel they kept our luggage so we had time to jump around before our train left to the airport. The neighbourhood was very nice too, with lot off people and full off life. Off course there is some noice on the streets, but you are in Rome, and that is the way it should be. Also it's safe to walk around, no troubles at all. Strongly recomended by us Cityscramblers HKI Finland.

  • Liked — Nice rooms and friendly staff
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Other
  • Age group 35-49
  • Member since April 03, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $148 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
awfull one star hotel

Serena Hotel

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1 of 5 stars
elitis   9 contributions
Greece
Feb 26, 2008 | Trip type: Friends getaway

Stay away from this Hotel.
Lets summarize I stayed in the hotel just for one night and the reason was that the hotel is awfull.
1 Firstly the rooms are not just small but tiny. The bed (double not king size) occupies virtually the whole space. As you can see in the photo there is room only to stand nothing more. It is almost clistofovik
2 The bathroom was really dirty especially the shower as you can see from the photo
3. the heating was not working during the night and the room was like a fridge. When i complained to the reception were extremely rude to me
4 the breakfast is really basic with nothing worth of eating
5 the area of the hotel is really bad and dangerous after sunset
6 for 60 euros there more options in roma
Please don't go there it will make your trip in beatiful roma a bad expirience

  • Liked — I liked nothing in this hotel
  • Disliked — everything was bad i will never go again
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Romantic getaway
  • Traveled with Friends
  • Age group 25-34
  • Member since March 17, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d499930?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $148 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Love the Hotel

Serena Hotel

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4 of 5 stars
kublaichan   1 contribution
Singapore, Singapore
Oct 24, 2007 | Trip type: Couples

We find the Hotel in an excellent location and the Hotel staffs are very helpful from the moment we arrive.
I will certaintly go back and stay there again if i have the chance to go back to Rome. Is a good location to walk to any part of the city.

  • Liked — Location
  • Disliked — No wireless internet
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 02, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d499930?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $148 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Serena Hotel Also Known As

  • Serena Hotel Rome
Address: Via Principe Amedeo, 64, 00185 Rome, Italy