We stayed in thin excellent hotel for one week. The rooms vere very nice and clean. The brekfast was great and the staff friendly. The hotel elevator was very "fancy". When we left the hotel they kept our luggage so we had time to jump around before our train left to the airport. The neighbourhood was very nice too, with lot off people and full off life. Off course there is some noice on the streets, but you are in Rome, and that is the way it should be. Also it's safe to walk around, no troubles at all. Strongly recomended by us Cityscramblers HKI Finland.

Stay away from this Hotel.
Lets summarize I stayed in the hotel just for one night and the reason was that the hotel is awfull.
1 Firstly the rooms are not just small but tiny. The bed (double not king size) occupies virtually the whole space. As you can see in the photo there is room only to stand nothing more. It is almost clistofovik
2 The bathroom was really dirty especially the shower as you can see from the photo
3. the heating was not working during the night and the room was like a fridge. When i complained to the reception were extremely rude to me
4 the breakfast is really basic with nothing worth of eating
5 the area of the hotel is really bad and dangerous after sunset
6 for 60 euros there more options in roma
Please don't go there it will make your trip in beatiful roma a bad expirience

We find the Hotel in an excellent location and the Hotel staffs are very helpful from the moment we arrive.
I will certaintly go back and stay there again if i have the chance to go back to Rome. Is a good location to walk to any part of the city.

We originally picked this hotel as part of a package and weren't sure what to expect. What we found was a hotel 2 blocks from the Termini station, and within walking distance of the several major sightseeing areas. The staff was very friendly, open and helpful (Marco in particular). They were all cheery and warm. The room was average size for a European hotel and very clean. The shower had good water pressure, although the water temperature in the late morning never got as warm as it did at non-peak showering times. The room had large windows with shades and we left them open throughout the day. The breakfast was good but simple fare. We would have come back to the Serena for our last night in Rome if we hadn't already booked another hotel.