Traveler’s nightmare. We had reservations 6 months before arriving and when we got to Rome and after traveling all night when we got there they would only honor our reservation if we gave them an extra $200 a night (for nine nights.) The hotel is a not-so-great area with graffiti all around. We saw the room, and it looked nothing like the brochure on the Internet – stark, dark, and cold. The only decent thing they did was allow me to use their Internet connection to find another place to stay. Unless you don’t mind being stranded in the middle of Europe with no place to stay – don’t stay here!
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