the photo provided by web were not representative. It was not a true hotel but two top floors of the building (5th and 6th). The elevator goes to 5th floor and not to the 6th. I had to lift all my laugage to the 6th floor by myself. No porter help whatsoever. Air conditioner was not working which was complained from the begining. No one lissened and rectified the problem. Finally they told me that open up the window, spent night and go away in the morning. They were also insisted me too much to leave the room very early. The attitude was very bad and the night reception staff was extremely ill mannered and insulted me. For the breakfast they send us to a bar, at a little distance from the hotel which served very very small breakfast. Very poor bedding and TV. Room very small and Roof slanting to one side. One can easily hit his head if not careful. This was my first trip to Rome and I was so diappointed in only one day and with the attitude of Rome people that I may not even go to Rome again or atleast never stay at this hotel.
Iam not a fussy guy. Iam a frequent traveller and this is my first and worst experience.

I've been to dozens of hotels in Europe and this "hotel" is by far the worst. On their website you get to see a responsible-looking man in the lobby, a large hotel room and they promise things like "Open 24 hours" and breakfast. They also claim to be well located. What they don't say is:
- Hotel Concorde is near the central train station, Termini. Most tourist books agree that the area around Termini has one of the highest crime rates in Rome and prostitutes are a common sight.
- There is an en-suite bathroom (the size of a large wardrobe) with toilet and shower. But what they don't tell you is that there is no shower curtain, which means that every time you take shower the entire bathroom gets wet.
- Most hotel employees don't speak English, and the knowledge of those who do is limited to a handful of phrases.
- The hotel is situated on 5th floor - you'll have to take the stairs or take the (small) lift.
- The hotel lobby closes at 10 pm or 11 pm. After that time, you'll have to wake someone up to get in.
- Breakfast is not served within the hotel building but in a nearby bar (about 50-100 meters away from the hotel). It consists of one drink, croissant with cheese and a small chocolate bar.

To put it short: avoid this hotel at all costs!!