the photo provided by web were not representative. It was not a true hotel but two top floors of the building (5th and 6th). The elevator goes to 5th floor and not to the 6th. I had to lift all my laugage to the 6th floor by myself. No porter help whatsoever. Air conditioner was not working which was complained from the begining. No one lissened and rectified the problem. Finally they told me that open up the window, spent night and go away in the morning. They were also insisted me too much to leave the room very early. The attitude was very bad and the night reception staff was extremely ill mannered and insulted me. For the breakfast they send us to a bar, at a little distance from the hotel which served very very small breakfast. Very poor bedding and TV. Room very small and Roof slanting to one side. One can easily hit his head if not careful. This was my first trip to Rome and I was so diappointed in only one day and with the attitude of Rome people that I may not even go to Rome again or atleast never stay at this hotel.
Iam not a fussy guy. Iam a frequent traveller and this is my first and worst experience.
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