we stayed here for 2 nights with our 10yr old we had been to Tuscany and wanted a couple of days in Rome. Its brilliant for the airport and shuttle bus thats it! The room was functional but the bathroom a disaster the shower sprayed everywhere and when we complained we were offered another room which at 10.30 at night having unpacked was totally impractical. We were told a plumber would arrive the next morning when we attempted to use it again that evenng it had not been fixed so we got the use of another room. On the first morning we arrived for bgreakfast at 9.30am to find the food practically finished we had a choice of bread tinned fruit cornflakes and cold coffee even though it was served till 10am. We were made to feel totally unwelcome as the staff were obviously finishing up.On the second morning we arrived at 9am to a very different experience with a proper breakfast!. Dinner in the resturant was very nice with good staff and service. The elderly gent who does the morning shift on the shuttle bus is a gentleman very pleasant and helpful. It takes a good 45 mins to get into Rome from here as you also have to take the metro and the station is not a place you want to be at night! The hotel receptionist was very abrupt and unhelpful.
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