After seeing the website and reading other traveller reviews my expectations were high for this hotel, and although aesthetically it was as beautiful as advertised, I encountered several small disappointments which lowered my overall opinion of the hotel. On arrival, the staff were very friendly. The room we were allocated was not as grand as those shown on the website, but considering we had booked through last minute we had expected to be given a small room so this was not an issue. Whilst some staff were happy to help with enquiries we came across two or three individuals who were downright rude.
As mentioned by some other guests (both in reviews and whilst actually at the hotel) there is a major problem with the transport to and from the local train station. Although this is only about 2 km away, there is no recognised footpath (although we did manage to find our way on foot one morning after missing the bus) and the staff were unaccommodating if when we found ourselves stuck at the station one night after missing the last bus back to the hotel.
The castle is beautiful and very remote, but I would imagine that if you are going to the area you are planning to visit Rome and as such I would recommend you stay in the city.
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