Hotel changed its shuttle rate from free, to 8 euro to 10 euro. It declined to have received any information about my reservation. This whole thing cost me an important vacation day. The lady at the desk was ignoring me because I booked through a web-page after she quoted a higher price. I had a hard time just to get back my passport from her. You should consider high taxi/shuttle fare when you consider this hotel. You are better of living in rome [use train if you are flying to ciampino].
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