Beware of fraud! I recently took my girlfriend to Rome to celebrate the New Year and the whole thing was wrecked by the fraudulent people who run this hotel. They charged us twice for the 'privilege' of staying there - taking my credit card details from the booking I made via their website to make a second charge. When I confronted them about this, they said everything would be sorted out, but it never was!
It would be sorted in the morning... It would be sorted in the afternoon... Now the bank is closed... Now they refuse to answer any correspondence. Once again, please be aware, I wouldn't like this to happen to other tourists that they think will never visit Rome again. Do not give them your credit card details via their website!
While we were there, the young Italian man on the counter and the Indian who speaks no English attempted to cover up their little fraud scheme, claiming it was a misunderstanding. They regularly said they would clear it up but always found an excuse not to. As of yet they still owe us close to 400 Euros. Our credit card company are currently investigating the hotel for fraud (in other words, they made it clear to us that there are a number of cases pending on this hotel)...
Another trick used by this bunch of crooks are saying you have used things in the minibar that you haven't (in this case, leaving half-empty drinks in there). That only added insult to injury.
I post here because I picked this hotel partly based on the recommendations here. I would hate for anyone else to have their time in Rome wrecked by the thieves of Hotel Invictus. Be aware!!
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