I was staying in Ariana B & B for 4 nights in mid-June in a double en-suite. I read through the pictures on web and it seem neat and tidy. It costs 44Euro per person per night ( which is quite expensive for a B&B) and so I was expecting good service.
Here are a few reasons for u for not choosing this hotel:
1. Strictly speaking, it is not a "Bed &Breakfast" but a "BED &BREAD" instead. Breakfast consist of a cold and hard crossiant in a plastic bag, the kind that u can buy in bulk in the supermarket. And a small cup of coffee served in plastic cup. Yet, u have to ask for it in the morning orelse they won't serve it.
2. RUDE PEOPLE. The attitude of the ppl in charge is real bad. Actually, for the 4 days, I just see 1 man being responsible for everything. U cannot reach him most of the times. Breakfast time is 8-9am, but u may not be able to reach him during that time. One day, I couldn't look for him from 8-9 and finalyl saw him at 9:15, I ask him for the cold croisaant ( I dun want it but my friend need sth to eat b4 taking medicine) He said "Breakfast time is 8-9, finished!" And don't trust their introduction, no one is going to give u any advice on travelling.
3. POOR ROOM SERVICES. I have been staying for 4 nights but no one ever tidy up my room, throw away the rubbish, change toliet paper nor change the towels. I have to throw the rubbish myself.
4. At the morning of checking out, I saw the guy at 9:30 and he told me that I ahve to check out at 10:00 coz he need the room. I asked if we could check out at 10:30, he said "NO". Finally, we leave at 10:10 and he seem angry that we are obstructing his process of tidying up the room. When we give back the key to him, he didn't say a word , not even "goodbye".
5. The towels are old and dirty.
6. They have to charge extra 5% for credit card payment
To be fair, sth good about the hotel. The location is good, close to terminal station, where u can get easy access via Metro and Bus to different parts of Rome. But it is located at 1 street away from the reception. It is just a apartment owned by the "series" of B&B. THe room are newly furnished too.
