We stayed at the Hotel Forte after we saw photos of their roof top apartment with wonderful views. This is the apartment I booked and paid for, but was not what we got. When we arrived at the hotel and were shown to our room i honestly thought we'd been taken to a cupboard. The receptionist explained that the aprtament I had booked and paid for was no longer part of their hotel as it had been sold. We had received no prior warning, no apology and no refund. So we were stuck in this tiny hot room that I had paid over the odds for. The breakfast is just a joke. You are lucky if you are offered a cup of tea/coffee once during your stay. The halls are so noisy with the cleaners banging the doors shut. Besides that the hotel is in a very convenient location close to the spanish steps.
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